Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Gray

Caldwell,ID

Summary

Resourceful Plumbing Technician, known for productivity and efficiency in completing tasks.

Possess specialized skills in leak detection, pipe installation, and system troubleshooting. Excel at problem-solving, customer service, and time management to ensure projects are completed within deadlines and to client satisfaction.

Flexible hard worker ready to learn and contribute to team success.

Overview

14
14
years of professional experience

Work History

Lead Plumbing Tech/Estimator

Right Now Plumbing
Caldwell , ID
02.2025 - Current
  • Maintained plumbing systems by performing routine maintenance tasks such as replacing washers, repairing leaks, unclogging drains, and checking faucets for proper operation.
  • Located clogged drains using cameras or ultrasonic locating devices.
  • Removed old pipes during remodeling projects while ensuring minimum disruption to customers' operations.
  • Inspected drainage and other plumbing systems for compliance with local regulations.
  • Tested pipe systems and fixtures using pressure gauges, hydrostatic testing pumps, and other devices.
  • Estimate projects, follow up with clients, monitor progress, and overall quality of work being performed by install teams.
  • Manage project from beginning to end

Lead Plumbing Technician

Loyalty Plumbing
Las Vegas, NV
05.2023 - 02.2025
  • Installed valves for controlling water flow from tanks and mains.
  • Located clogged drains using cameras or ultrasonic locating devices.
  • Inspected drainage and other plumbing systems for compliance with local regulations.
  • Determined the cause of plumbing problems through visual inspections or use of diagnostic tests.
  • Responded promptly to emergency calls regarding broken and leaking pipelines.
  • Maintained plumbing systems by performing routine maintenance tasks such as replacing washers, repairing leaks, unclogging drains, and checking faucets for proper operation.
  • Installed gas and water pipes to connect fixtures, appliances, and equipment.
  • Estimate projects, follow up with clients, monitor progress, and overall quality of work being performed by install teams.
  • Manage project from beginning until the end of the job

Service Manager

Peter Levi Plumbing, Novato
Novato
12.2022 - 05.2023
  • Duties performed while being a service manager were mainly dealing with customer concerns and hearing their expectations. Training of the Nexstar service system was a main focal point of mine, so that the team would follow each step correctly and efficiently.
  • Fixing issues in our service department, including but not limited to raising conversion rates, raising average ticket costs, eliminating callbacks, raising revenue each month from year to year, and making sure the technicians are keeping a clean workspace/truck for themselves to be more efficient. Morning huddle meetings to go over the numbers from the previous day, and what the plan/goal was for the day ahead.
  • Created detailed reports on service activities for senior management review.
  • Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
  • Created standard operating procedures for all service functions.

Plumbing Service Technician

Peter Levi Plumbing, Novato
Novato
07.2022 - 12.2022
  • Responded quickly to emergency service requests from customers.
  • Maintained accurate records of all work completed for billing purposes.
  • Replaced broken pipes using appropriate tools and materials.
  • Repaired and replaced worn or defective parts of plumbing systems.
  • Diagnosed problems with water heaters and other components of the system.
  • Tested pipe systems for leaks using air pressure gauges or other methods.
  • Repaired burst pipes by cutting out sections of piping and soldering new pieces in place.
  • Installed and maintained plumbing fixtures, such as sinks, toilets, showers, and tubs.
  • Estimate projects, follow up with clients, monitor progress, and overall quality of work being performed by install teams.

Operator/laborer

Serres Corp, Sonoma Valley
Sonoma Valley
02.2019 - 07.2022
  • Ran heavy equipment to build roads, grade driveways, pads for buildings, and overall engineering. After laying down base rock for roads and driveways, we would finish the jobs with pave days which would include asphalt paving and shoulder backing, along with any additional work. Other duties included digging trenches for main water lines, sewage lines, and electrical conduit. Maintained all heavy equipment and tools used throughout our days.

Finish Carpenter

MDB Interiors, San Rafael
San Rafael
03.2011 - 01.2019
  • Measured, cut, and installed baseboards, doors, cabinets, trim (casing/window), and windows. Finished rough edges, and made adjustments to complete final details. Have experience with reading and interpreting blueprints to determine construction plan procedures and requirements. Own an extensive array of hardware, tools, and a work vehicle.

Education

Some College (No Degree) - Sports Journalism

Santa Rosa Junior College
Santa Rosa

High School -

Sonoma Valley High School
Sonoma

Skills

  • Attention to detail
  • Punctual
  • Team Player
  • Problem Solver
  • Creative Thinker
  • Fast learner
  • Proficient in Word
  • Strong interpersonal skills
  • Organizational skills
  • Exceptional time management
  • Strong in collaboration
  • Communication skills
  • Project management
  • Team leadership
  • Problem solving
  • Valve repair
  • Pipe deburring
  • Pipe sleeving
  • Water filtration systems
  • Plumbing inspection
  • Pipe cutting
  • Fixture repair
  • Gas leak detection
  • Pipe installation
  • Pipe insulation
  • Water quality testing
  • Plumbing system retrofitting
  • Waste disposal systems
  • Water heater maintenance
  • Clogged drain repair
  • Pipe threading
  • Plumbing estimation

Timeline

Lead Plumbing Tech/Estimator

Right Now Plumbing
02.2025 - Current

Lead Plumbing Technician

Loyalty Plumbing
05.2023 - 02.2025

Service Manager

Peter Levi Plumbing, Novato
12.2022 - 05.2023

Plumbing Service Technician

Peter Levi Plumbing, Novato
07.2022 - 12.2022

Operator/laborer

Serres Corp, Sonoma Valley
02.2019 - 07.2022

Finish Carpenter

MDB Interiors, San Rafael
03.2011 - 01.2019

Some College (No Degree) - Sports Journalism

Santa Rosa Junior College

High School -

Sonoma Valley High School

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