Alexander Guelfi Bern
Ciudad De Panamá,, Panamá
Summary
Qualified Industrial Engineer with experience in finance and success in improving functions. Successful implementation of recovery strategies and negotiation with account holders to reduce outstanding debts and old accounts. Excited to bring talent to the team offering opportunities for growth, advancement and a lot of motivation.
Overview
4
4
years of professional experience
Work History
Collection Specialist - Panama / Chile / Argentina
PHILIPS
06.2022 - Current
- Coordinate and monitor collection of payments, overdue collection plans, reduction of overdue invoices and exposure to bad debts.
- Analyze and monitor delinquent account balances, including effective control of arrears and follow-up program for all past due customer accounts.
- Perform weekly analysis and reports focused on department's KPI's
- Report any disputed invoice with reasons for disputes and collaborate with internal departments such as supply, sales, order management in order to accelerate resolution / payment of them.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Credit & Collection Intern- Argentina
PHILIPS
11.2021 - 06.2022
- Application and analysis on accounting and reconciliation for Argentina's portfolio.
- Application of payments in customer ledger accounts in SAP (Transfers and Checks).
- Ensure better cash flow for company by tracking customer ledger accounts and keeping customer statements up to date.
- Follow up with commercial team for resolution of disputes related to returns, missing merchandise, etc.
Administrative Assistant Intern
BLADEX
07.2019 - 09.2019
- Preparation of databases of bank's own customers.
- Attendance and scheduling of executive meetings.
- Verification of information provided by customers for possible agreements.
Education
Ingeniería Industrial
Universidad Santa Maria La Antigua
Panama04.2023
Skills
- Management of SAP / Microsoft Office
- Complex problem solving
- Account Compliance Reviews
- Administration and Management
- Database analysis
- Lean Six Sigma Yellow Belt
Languages
English
Spanish
References
Maria Florencia Corrales Randhal Romays Rodriguez
Team Lead Sales Back Office, PHILIPS Collection Specialist, PHILIPS
Contacto: +507 6955-6226 Contacto: +507 6274-3298
Timeline
Collection Specialist - Panama / Chile / Argentina
PHILIPS
06.2022 - Current
Credit & Collection Intern- Argentina
PHILIPS
11.2021 - 06.2022
Administrative Assistant Intern
BLADEX
07.2019 - 09.2019
Ingeniería Industrial
Universidad Santa Maria La Antigua
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