Summary
Overview
Work History
Education
Skills
Languages
Bilingual English/Spanish
Timeline
Generic

Alexander Guerrero

DelValle

Summary

Organized and dependable candidate with 3 years of experience resolving inquiries and complaints, providing product recommendations, and processing orders efficiently. Skilled in maintaining product knowledge, collaborating with teams, coordinating logistics, and supporting events on-site.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

HEB Grocery Store
06.2024 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Kept inventory well-stocked at the front end displays, making it easy for customers to find popular items quickly.
  • Developed strong relationships with customers through active listening, empathy, and understanding their needs.
  • Ensured compliance with all safety procedures at the front end, resulting in a consistently safe and secure shopping environment for customers.
  • Collaborated with fellow associates to improve overall store operations and customer experiences.
  • Assisted in training new team members, sharing best practices for providing excellent customer service.

Events Assistant

Mi Tradicion Catering and Events
10.2022 - Current
  • Coordinated logistics for events, including venue selection, catering, and audio-visual equipment setup.
  • Provided on-site support during events, overseeing set-up, breakdown, and attendee interactions.
  • Collaborated with team members to brainstorm creative ideas and solutions for event planning and execution.

Customer Service Associate

Arturo's Electronics
10.2022 - 01.2024
  • Resolved customer inquiries and complaints in a timely and professional manner.
  • Provided product information and recommendations to customers based on their needs.
  • Processed customer orders and returns accurately and efficiently.
  • Maintained a high level of product knowledge to assist customers effectively.
  • Collaborated with team members to ensure seamless customer service delivery.

Education

High School Diploma -

Del Valle High School
Del Valle, TX
06.2025

Skills

  • Product Knowledge
  • Customer Transactions
  • Loss Prevention
  • Troubleshoot
  • Inventory Control
  • Team Collaborator
  • Event Support
  • Event Set-Up
  • Customer Service
  • Event Materials
  • Food Preparation
  • Team collaboration
  • Problem resolution
  • Guest services
  • Regulatory compliance
  • Safety regulations
  • Cross-functional team collaboration

Languages

English
Spanish

Bilingual English/Spanish

Able to communicate effectively in English and Spanish

Timeline

Customer Service Associate

HEB Grocery Store
06.2024 - Current

Events Assistant

Mi Tradicion Catering and Events
10.2022 - Current

Customer Service Associate

Arturo's Electronics
10.2022 - 01.2024

High School Diploma -

Del Valle High School

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