Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Alexander Hancock

Murfreesboro,TN

Summary

Dynamic and detail-oriented professional with experience at Waynes Pest Control, excelling in pest identification and chemical application. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Committed to safety compliance and meticulous record keeping, ensuring high-quality service delivery in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Commercial Pest Control Technician

Waynes Pest Control
Nahville, TN
05.2021 - Current
  • Maintained accurate records of service performed including notes on customer interactions and chemical applications used.
  • Followed company policies and procedures when conducting inspections or applying treatments.
  • Utilized specialized tools such as foggers or power sprayers to apply chemicals in hard-to-reach areas.
  • Provided detailed reports on all activities completed during a shift.
  • Monitored traps set up at customer locations to track activity levels.
  • Performed pest control services for commercial clients, ensuring compliance with safety protocols and regulations.
  • Installed baits, traps, dusts, aerosols, and other pest control materials in residential and commercial locations.
  • Identified sources of infestation by inspecting attics, basements, crawl spaces, and other areas.

Front Desk Receptionist

Shaker Village of Pleasant Hill
Harrodsburg, KY
03.2019 - 05.2021
  • Assisted with scheduling appointments for clients and visitors.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Monitored visitor access control systems including issuing identification badges when necessary.
  • Greeted guests in a professional and friendly manner.
  • Verified accuracy of billing invoices prior to submitting them for payment processing.
  • Assisted with room reservations, changes and cancellations.
  • Answered phone calls and responded to inquiries from guests or other departments in a professional manner.

Education

Welding Certifications - Welding

Bluegrass Community And Technical College
Danville, KY
05-2021

High School Diploma -

Riverdale High School
Murfreesboro, TN
05-2017

Skills

  • Pest identification
  • Chemical application
  • Safety compliance
  • Record keeping
  • Equipment operation
  • Inspection techniques
  • Customer service
  • Problem solving
  • Time management
  • Team collaboration
  • Attention to detail
  • Communication skills
  • Customer relationship management

Certification

  • C7 Pest license
  • Certifications in 3 types of welding; Stick, Tig, and Mig

References

  • Jacob Travis - Waynes Pest control (Pest technician/Wildlife Supervisor)- (615) 218-1685
  • Anthony Pompa - Everhome Suites (General manager) - (804) 301-8604
  • Steve Moorehead - Fedex (General Manager/ Owner) - (270) 308-5197
  • Pedro Ramirez- Fedex (General Manager) - (585) 478-6162

Timeline

Commercial Pest Control Technician

Waynes Pest Control
05.2021 - Current

Front Desk Receptionist

Shaker Village of Pleasant Hill
03.2019 - 05.2021

Welding Certifications - Welding

Bluegrass Community And Technical College

High School Diploma -

Riverdale High School

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