Alexander Harris
Columbus,OH
Summary
Dynamic and results-driven professional with over 6 years of experience in operations management, staffing and security. Proven ability to increase efficiency, lead teams, and drive operational improvements. Strong background in inventory management, employee training, security operations, and project management. Seeking to leverage a diverse skill set in a challenging and growth oriented role.
Overview
2
2
years of professional experience
Work History
Security Site Captain
Securitas Security Services USA
New Albany, OH
11.2024 - Current
- Senior on-site leader responsible for security operations across a multi-building data center campus, reporting directly to the Account Manager and Regional Account Manager.
- Oversee and direct a workforce of 200+ officers and supervisors, managing more than 10,000+ scheduled hours per week while ensuring compliance with post orders, audit standards, and client requirements.
- Drive operational efficiency by managing scheduling, payroll reporting, reducing unbillable overtime and eliminating dark hours.
- Lead weekly operations and risk meetings with Data Center Security Managers to review performance, mitigate risks, and implement site wide security enhancements.
- Conduct compliance audits, CAP tests, and ghost alarm drills. Maintain audit readiness and strengthen client trust.
- Provide mentorship and development for supervisors, fostering leadership accountability and improving retention through structured coaching and performance reviews.
- Build strong client partnerships, collaborating with stakeholders to address vulnerabilities, resolve escalated incidents, and elevate the overall security posture.
- Recognized for enhancing operational reliability, boosting compliance scores, and a sustaining a culture of discipline and high performance.
Education
Associate of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NH01-2028
Skills
- Alarm Monitoring
- Optics utilization
- Effective communication
- Operational efficiency
- Sim ticketing
- Task delegation
- Time management
- Excellent communication
- Incident reporting tools
- Problem-solving
Timeline
Security Site Captain
Securitas Security Services USA
11.2024 - Current
Associate of Science - Criminal Justice
Southern New Hampshire University