Summary
Overview
Work History
Education
Skills
Timeline
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Alexander Harter

Kettering

Summary

Real estate professional with proven track record in property sales, market analysis, and client relationship management. Adept at guiding clients through buying and selling processes, providing strategic insights to maximize investment potential. Strong focus on team collaboration and adaptability to changing market needs. Known for excellent negotiation skills, effective communication, and results-driven approach.

Overview

10
10
years of professional experience

Work History

Real Estate Consultant

NavX Realty
07.2020 - Current
  • Negotiate on behalf of the client to ensure the most favorable outcome within the preestablished terms of our agreement.
  • Vocalizing concerns throughout the contract period resulting in fewer opportunities for contracts to be terminated.
  • Developing relationships between clients to provide opportunities for collaboration, ensuring both parties are satisfied.
  • Providing market research to make real-time data available and capturing the best market price for the product.
  • Enticing potential customers through effective marketing strategies providing multiple business opportunities.

Maintenance Operations Planner

PSA Airlines
05.2024 - 07.2024
  • Collaborated with a multi-department workforce to ensure regulatory standards were upheld while maintaining Key Performance Indicators.
  • Modified and maneuvered maintenance operations to align with up-to-date information to keep aircraft flightworthy, allowing for the most effective operational situation.
  • Utilized Microsoft Office Suite to refine data, inform higher management, and make concise operational decisions.
  • Drove maintenance bases to a 14.3% higher completion rate of scheduled tasks, improving accountability in 7 of 9 bases.
  • Developed systems internally, allowing for aircraft to have more opportunities for maintenance without losing operational efficiency.

Director of Operations

Chick-fil-A Kettering
09.2021 - 10.2023
  • Developed and implemented strategic plans to achieve business goals and objectives by collaborating with ownership to align the mission and vision with operational strategy by presenting and preparing reports.
  • Resolved issues related to quality and service, enhanced efficiency, moved profitability from 5% to 11%, and increased guest satisfaction from 76% to 93%.
  • Oversee training and development programs to ensure our team stays informed about changes in regulations and industry best practices.
  • Implemented marketing and promotional activities to enhance the restaurant's presence by 4.2%.
  • Inspired a high-performing team by setting clear expectations and fostering a positive work environment by serving as a point of escalation for complex customer and team member issues, increasing retention to 85% from 64%.

Operations Manager

The Window Guy Cleaning Service
08.2015 - 08.2021
  • Managed accounts receivable and payable, ensuring 99% on-time payments by finding opportunities for improvement compliant with Generally Accepted Accounting Principles.
  • Provided insights and recommendations based on market research to help refine sales strategies.
  • Identified potential business development opportunities to expand the client base, leading to a 20% increase yearly.

Assistant Manager

Subway
08.2016 - 07.2018
  • Collaborated with the Store Manager and other Assistant Managers to achieve goals by ensuring franchise requirements and standards compliance, passing inspections with a 96 or higher.
  • Oversaw cash handling procedures, ensured the accuracy of financial transactions, and conducted inventory audits to manage stock and reduce slippage, saving 5.4% on the monthly cost of goods.

Education

Associate of Arts - Business Administration

Sinclair Community College
Dayton, OH
12.2024

Skills

  • Effective Communication
  • Strategic Team Leadership
  • Customer Service
  • Data Analysis
  • Project Management
  • Team Collaboration
  • Market Research
  • Microsoft Office Experience
  • Business Process Improvement
  • Relationship Building

Timeline

Maintenance Operations Planner

PSA Airlines
05.2024 - 07.2024

Director of Operations

Chick-fil-A Kettering
09.2021 - 10.2023

Real Estate Consultant

NavX Realty
07.2020 - Current

Assistant Manager

Subway
08.2016 - 07.2018

Operations Manager

The Window Guy Cleaning Service
08.2015 - 08.2021

Associate of Arts - Business Administration

Sinclair Community College

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