Cinema Worker
Star Cinema
Cypress, TX
03.2024 - 04.2024
- Cleaned auditoriums after each movie was shown.
- Stocked concession stands with food, drinks, and other items for sale.
- Provided customer service support including answering questions, resolving complaints, and responding to requests from patrons.
- Collected and took out garbage from concession stand and bathroom bins.
- Answered customer questions and concerns regarding tickets, pricing and promotions.
- Took misplaced customer items to lost and found areas and reported complex issues to supervisors.
- Maintained cleanliness concession stand by refilling condiments, sanitizing cooking equipment and wiping down glass display cases.
- Swept food, debris and trash off of lobby and movie room floors.
- Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
- Stocked shelves with supplies needed for concession stand operations.
- Maintained a clean environment by sweeping floors, cleaning bathrooms, and wiping down concession areas.
- Guided patrons to restrooms, concessions, and merchandise locations.
- Maintained cleanliness of lobby, restrooms, and theater aisles.
- Maintained positive working relationship with fellow staff and management.
- Worked collaboratively with team members to achieve goals.
- Enforced venue policies regarding prohibited items or behaviors.
