Alexander Hawj
Fresno,CA
Summary
Enthusiastic individual experienced in resolving conflicts and issues with exceptional skill and poise. Offering engaging and pleasant personality with expertise ensuring projects meet safety regulations, policies and procedures.
Overview
3
3
years of professional experience
Work History
Restaurant Busser
Tokyo Steakhouse
04.2023 - 10.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Trained new staff in bussing and cleaning procedures.
Foreman
Second Hand
02.2021 - 01.2023
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Monitored usage of supplies and materials to establish cost effective operations.
- Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
Education
High School Diploma -
California Virtual Academies (CAVA)
Simi Valley, CA06.2024
Skills
- Critical Thinking
- Active Listening
- Complaint Handling
- Complaint resolution
- Store maintenance
- Retail store support
- Customer Service
Languages
Hmong
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Busser
Tokyo Steakhouse
04.2023 - 10.2023
Foreman
Second Hand
02.2021 - 01.2023
High School Diploma -
California Virtual Academies (CAVA)
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