Alexander Hernandez
Fort Myers,Florida
Summary
Dedicated and adaptable professional with a demonstrated commitment to excellence. I pride myself on being a reliable and diligent employee, embodying integrity throughout my career. Since my early teenage years, I've actively engaged in a variety of roles, balancing summer jobs and weekend work while in school. My experience spans across multiple industries, including construction, diverse grocery store positions, appointment coordination, yard maintenance, and assisting the elderly. Regardless of the role, I approach each opportunity with determination and a quick ability to learn, ensuring efficient and effective performance in every position I undertake.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Appointment Scheduling Specialist
Radiology Regional Center
Fort Myers, FL
08.2022 - 01.2024
- Scheduled appointments and managed patient bookings efficiently, ensuring optimal utilization of available time slots
- Proactively managed schedules by moving already scheduled patients to openings, optimizing clinic resources and reducing wait times
- Demonstrated exceptional communication skills in interacting with patients to confirm appointments and provide necessary information
- Collaborated closely with medical staff to ensure accurate scheduling and timely patient care delivery
- Utilized organizational and time management skills to prioritize tasks and meet daily scheduling objectives
- Played a key role in enhancing patient satisfaction by accommodating scheduling preferences and addressing inquiries promptly
Sales Associate
Gordon's Food Service
Fort Myers, FL
06.2020 - 07.2022
- Led and trained multiple new employees by showing them everything they need to know to give the job their 110%
- Provided high quality service to customers and anticipated their needs with company standards to ensure satisfaction with multiple positive reviews from customers
- Kept customers informed about latest deals and company loyalty programs
- Ensured top of the line items on sales floor by checking all stock for damaged or spoiled items
- Maintained clean work environment by sweeping and using the floor machine daily
- Worked together with my team to maintain order during busy hours while still providing top quality customer service
Education
Riverdale High School
05.2022
Skills
- Fast Paced Learner
- Strong Work Ethic
- Team Player
- Organization
- Inventory Control
- Exceptional Communication Skills
- Detail Oriented
- Adaptability
- Time Management
- Customer Service
- Bilingual (English/Spanish)
Certification
- Class A Permit
References
References available upon request.
Timeline
Appointment Scheduling Specialist
Radiology Regional Center
08.2022 - 01.2024
Sales Associate
Gordon's Food Service
06.2020 - 07.2022
Riverdale High School
- Class A Permit
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