Alexander Herrera
Canton,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Store Manager
Pellegrino Music and Lesson Center
06.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Parts Sales
Serra Auto Park
- Coordinated with service department staff to ensure timely delivery of required parts for repairs or installations.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Utilized computer systems proficiently for order processing, inventory management, and reporting purposes.
- Assisted customers in finding appropriate parts promptly.
Parts Sales Manager
AutoZone
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
Education
Bachelor of Arts - Music Education
Ohio University
Athens, OH12.2019
Skills
- Operations Management
- Quick Learner
- Customer Relationship Building
- Dependability
- Goal-oriented mindset
- Follow-up skills
- Product Knowledge Expertise
- Technical understanding
- Problem-solving skills
- Verbal and written communication
Timeline
Store Manager
Pellegrino Music and Lesson Center
06.2022 - Current
Parts Sales
Serra Auto Park
Parts Sales Manager
AutoZone
Bachelor of Arts - Music Education
Ohio University
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