Alexander Hunt
Hoboken,NJ
Summary
Results-driven Supply Chain Operations manager with a proven track record in driving process optimization, reducing operational costs, and improving performance across large-scale fulfillment environments. Experienced in collaborating with cross-functional teams, external stakeholders and frontline employees to strengthen workflows, enhance quality and deliver against key performance targets. Highly organized and detail-oriented, with deep expertise in operational planning, KPI management, and budget oversight to support continuous improvement and operational excellence.
Overview
7
7
years of professional experience
Work History
Operations Manager
Amazon
Greater New York City Area, NJ
06.2021 - Current
- Manage warehouse and logistics operations across Northeast AR Sortable sites by leveraging Yard Management Systems (YMS), Amazon data platforms (ATS, AFT, Tableau, Quicksight), and advanced Excel modeling (Pivot Tables, Power Query, VLOOKUP) to analyze throughput, identify bottlenecks, and drive cost and customer experience improvements.
- Leader in Inbound Operations and held previous role as a site Pick & Inventory Quality SME, performing deep-dive data analysis on weekly KPIs, defect trends, and SLA adherence. Collaborate daily with senior leadership, Finance, and Middle/Last Mile teams to align operational plans and maintain processing volume of 3.9M+ units per week while supervising and developing direct reports.
- Executed a Lean-driven continuous improvement project that delivered $520K+ in annual cost savings, using data extraction from Amazon analytics tools, Excel-based ROI modeling, and root-cause analysis to design and document process changes in a formal white paper.
- Conducted regional quality performance analysis using large datasets in Excel and Amazon analytics platforms to identify systemic defect drivers. Implemented a site-level process redesign that produced a 38% reduction in Pick DPMO, positioning the site #3 in the Northeast for overall Pick quality.
- Served as Site Lead for Inventory Quality A3 projects, applying analytical frameworks (Lean Principles, 5 Whys, Correlation Analysis) to evaluate process gaps, track project milestones, and guide direct reports in developing data-backed action plans and sustaining improvements through KPI dashboards and weekly reporting.
NACF Inbound Program Manager
Amazon
03.2024 - 04.2025
- Designed and launched a cross-functional pilot program for Inbound AR Operations across NACF, coordinating with Process Engineers, Field Operations, ACES, Senior Program Managers, and Regional Directors to deliver measurable improvements in quality, productivity, and customer experience.
- Served as the Inbound Stow Operations SME, developing standardized operating procedures and network-wide guidance aligned with Amazon Policy 2.0 and START principles to create consistent baselines and operational efficiency across the NACF network.
- Led the end-to-end standard operating procedure for the entire network across 86 Fulfillment Centers. Responsible for managing program planning, execution, stakeholder alignment, and performance measurement to enhance technical compliance and network standardization.
- Drove a 46% uplift in technical competency across NACF Inbound Stow management, leveraging KPI analysis, Amazon analytical platforms, and structured performance mechanisms (Asana, WBR reviews) to track and validate program impact.
- Analyzed operational data and tool performance to develop strategic improvement roadmaps, using Pivot Tables, Amazon Analytics, and Weekly Business Reports to inform senior leadership and influence decision-making for network-wide improvements.
- Directed turnaround strategies for underperforming sites, executing rapid process changes, enabling adoption of best practices, and driving sustainable performance through root-cause analysis and cross-functional alignment.
LGA9 Area Manager II
Amazon
05.2020 - 06.2021
LGA9 Area Manager I
Amazon
06.2019 - 05.2020
Education
Bachelor of Arts - Supply Chain Management and Marketing Science
Rutgers University
New BrunswickSkills
- Excel/Microsoft Office
- Quality Management
- Labor Planning
- Capacity Planning
- Leadership Management
- Cost Management
- WMS/YMS
- Warehouse Analytics
- Project Management
- Process Improvement
- Training and Development
- Team Management
- Strategic Planning
- Lean/Six Sigma
- SQL/Tableau/Asana
- SAP/Power BI
Timeline
NACF Inbound Program Manager
Amazon
03.2024 - 04.2025
Operations Manager
Amazon
06.2021 - Current
LGA9 Area Manager II
Amazon
05.2020 - 06.2021
LGA9 Area Manager I
Amazon
06.2019 - 05.2020
Bachelor of Arts - Supply Chain Management and Marketing Science
Rutgers University