Summary
Overview
Work History
Education
Timeline
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Alexander Iskra

North Miami Beach,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Determined [Job Title] with track record of building productive networks of suppliers and obtaining materials at low prices. Demonstrated strengths in forecasting, budgeting and inventory management. Quality-focused Purchasing Manager familiar with vendor sourcing and vetting, contract negotiation and budget administration. Strong understanding of financial processes and requirements for accurate and thorough recordkeeping. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

5
5
years of professional experience

Work History

Wholesale Manager

Auto Miami Group LLC
Miami, FL
01.2019 - 05.2024
  • Processed payments from customers, including cash and credit cards.
  • Prepared paperwork for new and used vehicle sales, such as contracts, titles, and warranties.
  • Performed minor maintenance services on vehicles, such as oil changes and tire rotations.
  • Inspected vehicles to ensure they met safety standards before selling them.
  • Assisted customers in selecting vehicles that best fit their budget and lifestyle.
  • Provided accurate information about vehicles to customers regarding features, advantages, and benefits of each model.
  • Ensured customer satisfaction by addressing any complaints or concerns promptly.
  • Maintained a clean work area by organizing stockroom shelves and keeping the showroom floor neat.
  • Researched current market trends in order to identify potential areas for growth within the dealership's market share.
  • Communicated effectively with other departments within the dealership in order to coordinate activities related to sales transactions.
  • Reviewed sales records daily in order to maintain accurate inventory levels at all times.
  • Established relationships with key vendors in order to secure special discounts for parts and supplies needed for repairs and maintenance services offered by the dealership.
  • Followed federal and state regulations along with company policies.
  • Inspected damaged vehicles to determine extent of structural, body and mechanical damage.
  • Calculated cost estimates for repair or replacement of vehicle parts.
  • Verified accuracy of parts pricing from suppliers and vendors.
  • Provided customer service by responding to inquiries regarding repairs and estimates.
  • Ordered necessary supplies and materials needed for repairs on vehicles.
  • Prepared detailed reports outlining the estimated labor hours required for repairs.
  • Reviewed automotive blueprints, diagrams, and manuals as necessary to complete estimates accurately.
  • Performed administrative tasks such as filing paperwork, preparing documents, as needed.
  • Attended training sessions related to auto collision repair techniques and estimating software programs.
  • Coordinated with outside vendors to ensure timely delivery of parts and materials.
  • Ensured that all safety protocols were followed while inspecting vehicles.
  • Reviewed factual information to determine costs to repair applicable damages.
  • Conducted final quality control check of vehicles prior to customer delivery.
  • Delivered top-notch customer service by answering questions and quickly responding to phone inquiries, resulting in [Number]% increase in repeat business.
  • Coordinated with insurance companies regarding repairs, estimates, payment processing and other related matters.
  • Provided technical assistance to technicians when needed to ensure quality repairs were completed within set timeframes.
  • Maintained inventory of parts required for vehicle repairs and ordered additional supplies as necessary.
  • Conducted regular reviews of work orders to identify any potential issues or delays in service delivery.
  • Developed strategies to reduce costs associated with equipment maintenance, labor hours, materials usage.
  • Performed inspections of vehicles prior to repair commencement to determine extent of damage and develop an accurate estimate.
  • Reviewed invoices from vendors and suppliers before submitting them for payment approval by accounting department.
  • Ensured that all necessary paperwork was completed correctly prior to releasing repaired vehicles back to customers.
  • Assessed quality of all shop work to maintain solid reputation and high customer satisfaction.
  • Completed inspections, estimations and damage reports.
  • Inspected vehicle repairs for quality control during entire repair process and prior to customer delivery.
  • Wrote complete and accurate cost estimates for labor and parts.
  • Greeted customers and took time to answer questions.
  • Directed day-to-day operations, maintenance, equipment functionality and financial management.
  • Oversaw ordering of repair parts and tools for shop to maintain adequate inventory levels.
  • Scheduled preventive and corrective maintenance on rental equipment.

Rental Car Manager

Miami Credit Group
Hollywood, FL
01.2019 - 01.2023
  • Maintained accurate records of rental cars including customer information, vehicle condition, fuel levels and daily transactions.
  • Provided exceptional customer service to ensure customers had a pleasant experience with their rental car.
  • Coordinated staff schedules to maximize efficiency in the rental car department.
  • Conducted regular vehicle inspections to ensure safety regulations were met and vehicles were properly maintained.
  • Implemented cost-saving strategies to optimize operational budgeting for the rental car department.
  • Resolved customer complaints in a timely manner while maintaining excellent customer relations.
  • Monitored competitor pricing and adjusted rates accordingly to remain competitive in the marketplace.
  • Ensured compliance with all federal, state and local laws related to renting out vehicles.
  • Inspected returned vehicles for damage or missing items before finalizing paperwork with customers.
  • Assisted customers with selecting appropriate vehicles based on their needs and preferences.
  • Managed inventory levels of fleet vehicles ensuring there was an adequate number available at all times.

Education

Associate of Arts - Accounting And Finance

Broward College
Fort Lauderdale, FL

Timeline

Wholesale Manager

Auto Miami Group LLC
01.2019 - 05.2024

Rental Car Manager

Miami Credit Group
01.2019 - 01.2023

Associate of Arts - Accounting And Finance

Broward College

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Alexander Iskra