Summary
Overview
Work History
Education
Skills
References
Timeline
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Alexander J. Arthur

New Port Richey

Summary

Dynamic and results-driven professional with extensive experience as a Front of House Manager at Crown and Bull. Proven track record in revenue generation and exceptional customer service, fostering strong vendor relationships and training staff to enhance productivity. Successfully increased sales through strategic analysis and effective event coordination.

Overview

25
25
years of professional experience

Work History

Restaurant Front of House Manager

Crown and Bull
Dunedin
01.2022 - Current
  • Conducted regular meetings with staff members to discuss goals and objectives.
  • Monitored customer service to ensure all guests received prompt, friendly, and courteous service.
  • Reviewed sales reports to identify trends and implement strategies for increasing revenue.
  • Trained new employees in restaurant policies and procedures.
  • Established relationships with vendors providing products used in the restaurant's front of house operations.
  • Processed customer payments using cash registers or point-of-sale systems.
  • Coordinated with kitchen staff regarding menu items, special orders, or substitutions requested by customers.
  • Maintained an inventory of supplies needed for front of house operations.

OWNER/MANAGER

VOODOO MARTINI
NEWBERG
01.2010 - Current
  • Balance accounting books and maintain proper licensure
  • Manage alcohol and food inventory
  • Ability to keep calm while dealing with angry customers.

Outside Sales Representative

Spectrum
New Port Richey
06.2024 - 03.2025
  • Created customized presentations for prospective clients based on their needs.
  • Generated leads through cold calling, networking events, referrals.
  • Collaborated closely with internal departments to ensure successful execution of campaigns.

RADIO TALK SHOW, KLYC
MCMINNVILLE
01.2008 - 01.2010
  • On-air personality
  • Promotional work
  • Answer calls from listeners and conduct interviews

MANAGER

OZONA BLUE GRILLING COMPANY
OZONA
01.2004 - 01.2008
  • Manage 45 servers and 8 bartenders
  • Maintained stock inventory and ordered supplies
  • Server and Bartender training
  • This was one of three restaurants I helped the owners open and manage

OVERNIGHT MANAGER

TARGET
PALM HARBOR
01.2000 - 01.2004
  • In charge of warehouse and stocking entire store
  • Delegate and monitor performance of a 20 man work crew
  • Manage time effectively

Education

Associates Degree - Science, Broadcast and Journalism

ART INSTITUTE OF FORT LAUDERDALE
FLORIDA

Associates Degree - Art, General Liberal Arts Studies

ST. PETERSBURG JUNIOR COLLEGE
FLORIDA

Skills

  • I developed and built Voodoo Martini from the start up
  • Customer service
  • Point-of-sale systems
  • Inventory management
  • Staff training
  • Vendor relations
  • Event coordination
  • Revenue generation
  • Sales analysis
  • I have created and maintained business relationships with numerous local wineries and beer distributors
  • I attract customers and build friendly relationships that establish a loyal clientele by staffing the bar with personable and competent employees who are honest and dependable
  • I have increased sales and productivity each year by making my business a top priority

References

AVAILABLE UPON REQUEST

Timeline

Outside Sales Representative

Spectrum
06.2024 - 03.2025

Restaurant Front of House Manager

Crown and Bull
01.2022 - Current

OWNER/MANAGER

VOODOO MARTINI
01.2010 - Current

RADIO TALK SHOW, KLYC
01.2008 - 01.2010

MANAGER

OZONA BLUE GRILLING COMPANY
01.2004 - 01.2008

OVERNIGHT MANAGER

TARGET
01.2000 - 01.2004

Associates Degree - Science, Broadcast and Journalism

ART INSTITUTE OF FORT LAUDERDALE

Associates Degree - Art, General Liberal Arts Studies

ST. PETERSBURG JUNIOR COLLEGE