Alexander Jawor
Sanford,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager of Operations
TJX HomeGoods
08.2022 - Current
- Assisted in the recruitment, hiring, and onboarding process to build a high-performing team of sales associates.
- Conducted regular audits on store procedures and performance, identifying areas for improvement and implementing corrective action plans.
- Executed successful store opening and closing procedures, ensuring all tasks were completed accurately and on time.
- Collaborated with the Store Manager to develop strategic plans for sales growth and operational improvements.
- Enhanced employee performance through regular coaching, training, and constructive feedback sessions.
- Implemented theft prevention policies to minimize potential stock loss.
- Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Assistant Store Manager of Operations
Lowes Home Improvment
03.2020 - 07.2022
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Served as a key point of contact for staff members, addressing any loss prevention-related questions or concerns in a timely and professional manner.
- Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Food and Beverage Team Leader
Target
07.2016 - 03.2020
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Established strong vendor relationships for optimal product quality and pricing negotiations.
- Ensured food safety compliance by regularly conducting inspections and adhering to strict sanitation guidelines.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Controlled food costs and managed inventory.
- Managed daily operations, including scheduling, budgeting, and employee evaluations for continuous improvement.
- Addressed guest concerns promptly and professionally, ensuring high levels of customer retention and loyalty.
- Created eye-catching visual displays for merchandising purposes, boosting impulse sales of featured products.
- Maintained detailed records of all transactions, inventory levels, labor costs, sales data for accurate reporting purposes.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Education
Bachelor of Arts - Human Resources Management
University of Central Florida
Orlando, FL01-2026
Skills
- Employee engagement
- Scheduling coordination
- Operational efficiency
- Verbal and written communication
- Team building and leadership
- Goals and performance
Timeline
Assistant Store Manager of Operations
TJX HomeGoods
08.2022 - Current
Assistant Store Manager of Operations
Lowes Home Improvment
03.2020 - 07.2022
Food and Beverage Team Leader
Target
07.2016 - 03.2020
Bachelor of Arts - Human Resources Management
University of Central Florida
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