Jairo Gomez
Addison,IL
Summary
With a proven track record at The Clubhouse Restaurant Oakbrook, I excel in delivering exceptional customer service and mastering safe food handling, showcasing my strong work ethic and team support skills. My experience spans from efficient order management to training new servers, significantly enhancing dining satisfaction and operational efficiency.
Overview
21
21
years of professional experience
Work History
Handyman
One Stop Shop Services
Addison, IL
07.2020 - 11.2024
- Performed basic carpentry work such as building, assembling, repairing furniture and cabinets.
- Installed window treatments, doors, locksets, shelves and other fixtures.
- Repaired plumbing problems such as leaking pipes, clogged drains and malfunctioning toilets.
- Provided landscaping services including mowing lawns, trimming hedges and planting flowers.
- Caulked windowsills, bathtubs, showers and countertops to prevent water damage.
Server
The Clubhouse Restaurant
Oak Brook, Illinois
02.2008 - 06.2020
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Food Runner
Gibsons Restaurant Group
Oak Brook, IL
05.2010 - 01.2011
- Maintaining a smooth workflow between the kitchen and dining room, ensuring that meal orders are delivered quickly and accurately to clients' tables.
- Helped in training new food runners, sharing best practices and operational knowledge.
- Maintained knowledge of menu items and daily specials to answer customer inquiries.
Server
Wildfire
Schaumburg, Illinois
01.2004 - 01.2008
- Took orders from customers accurately and in a timely manner.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Trained new employees on restaurant procedures and plating techniques.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
High School Diploma -
Alliance Academy International
Quito, Ecuador05-1997
Skills
- Exceptional customer service
- Menu memorization
- Table setting knowledge
- Wine service
- Dining area maintenance
- Multitasking and organization
- Order accuracy
- Strong work ethic
- Safe food handling
- Allergy awareness
- Food safety
- Food inspection
- Food running
- Server training
- Buffet setup and takedown
Timeline
Handyman
One Stop Shop Services
07.2020 - 11.2024
Food Runner
Gibsons Restaurant Group
05.2010 - 01.2011
Server
The Clubhouse Restaurant
02.2008 - 06.2020
Server
Wildfire
01.2004 - 01.2008
High School Diploma -
Alliance Academy International