Alexander J Massoni

Key Accomplishments

• Authored and submitted a successful proposal for the Grant for Innovation, promoting CLEP exams to homeschoolers, aimed at increasing enrollment and retention.
• Organized and led a CLEP Exam Initiative, managing event logistics, creating marketing materials, and delivering informational presentations to students, faculty, and community members.
• Led efforts to achieve NCTA Certification for the Test Center, ensuring compliance with quality, security, and administration standards.
• Represented Harford Community College at the Maryland College Testing Association (MCTA), engaging in discussions and fostering connections within the higher education testing community.
• Spearheaded the organization of the O'Connell Scholarship essay testing process, managing logistics, coordinating staff, and ensuring fair administration for 100+ student applicants.

Key Responsibilities

• Administer and proctor a variety of exams (internal, third-party, computer-based, paper-pencil, virtual, etc.) while maintaining test integrity and security.
• Collaborated with faculty and administrative teams to draft and revise internal reports, proposals, and testing protocols.
• Conducted research, verified accuracy, and created content for proposals and operational documents, maintaining a consistent institutional tone.
• Delivered customer-focused communication via email, phone, and in person, ensuring a seamless and professional testing experience.
• Assisted in planning and coordinating specialized testing events, ensuring all documentation and logistics adhered to organizational standards.
• Assist in managing test accommodations and using assistive technology to support students with disabilities.
• Conducted data management, including report generation and trend analysis, to support decision-making and continuous improvement initiatives.

Key Accomplishments

• Designed and implemented tailored content, including learning materials and workshop presentations, to support academic success for diverse student populations.
• Achieved CRLA Level II Certification, demonstrating expertise in writing, editing, and creating clear, engaging educational content.
• Promoted Learning Center resources by delivering engaging presentations and hosting Q&A sessions, increasing student utilization of the Learning Center.
• Provided targeted tutoring support for ESL and remedial students, utilizing culturally responsive techniques to foster inclusive learning environments.
• Developed clear, concise, and impactful messaging for classroom visits to enhance awareness of Learning Center's offerings.

Key Responsibilities

• Provided individualized academic support in English, History, and technology, focusing on helping students improve their writing and research skills.
• Facilitated group learning sessions, applying pedagogical best practices to engage diverse learners and improve outcomes.
• Assisted students with study strategies and learning techniques, ensuring they received personalized support in navigating college coursework.
• Promoted Learning Center resources by visiting classrooms and hosting Q&A sessions, increasing student awareness and engagement.
• Maintained accurate records of tutoring activities and contributed to the development of reports used for service assessments and improvement.
• Supported the administration by answering inquiries at the welcome desk, navigating college databases, and troubleshooting issues for students and staff.