Alexander Jong

Extraction Technician

• Conducted EMIT (Enzyme-Multiplied Immunoassay Technique) based preliminary drug screening on urine and/or hair
• Prepared specimens for GC/MS (Gas Chromatography-Mass Spectrometry) and LC-MS/MS (Liquid Chromatography-Tandem Mass Spectrometry)
• Organized, prepared and maintained laboratory agents, solvents and buffers in accordance with standard operating procedures
• Troubleshoot technical and procedural issues during sampling process to ensure accurate analysis

Accessioning Technician

• Received and verified specimens in accordance with strict chain of custody procedures to ensure sample integrity
• Accurately entered required test information into laboratory information systems
• Labeled and prepared test tubes and specimen containers for various types of laboratory analysis
• Complied with all laboratory quality control policies, procedures and regulatory guidelines

Customer Service Assistant

• Provided attentive customer support by addressing and resolving issues efficiently
• Delegated responsibilities among cashier staff to maintain work flow
• Responded to customer requests for products, services, and company information.

Cashier

• Handled register transactions accurately and efficiently
• Maintained positive customer relations and service standards
• Received employee of the month in June 2013