Alexander Kastner
Casselberry,FL
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Professional musician with proven track record in live and studio settings. Known for strong focus on team collaboration and consistently achieving desired results. Reliable and adaptable, with excellent skills in musical interpretation and stage presence.
Overview
10
10
years of professional experience
Work History
Manager
Regal Cinemas Winter Park 20 + RPX
05.2023 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Graduate Teaching Assistant
University of Central Florida
08.2022 - 05.2024
- Checked assignments, proctored tests and provided grades according to university standards.
- Developed strong rapport with students through open communication channels, fostering an inclusive learning environment.
- Served as a liaison between faculty members and students, addressing concerns and facilitating resolution of issues promptly.
- Documented attendance and completed assignments to maintain full class and student records.
- Mentored students through office hours and one-on-one communication.
Manager
AMC Theatres
05.2019 - 12.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Trumpet Instructor
Sweetwater Academy of Music
01.2020 - 07.2022
- Mentored younger musicians who showed interest in pursuing music as a career by sharing personal experiences and offering advice on the industry.
- Increased student retention rates through engaging lesson plans and practice routines.
- Promoted a positive learning environment by fostering open communication and encouraging students to ask questions.
- Ensured proper instrument maintenance by educating students on cleaning techniques and care practices, reducing repair costs for families.
- Provided support for school band programs through guest teaching and coaching sessions, improving overall ensemble performance quality.
Brass/Visual Technician
North Side High School
06.2015 - 11.2020
- Established high expectations for discipline and professionalism among students, resulting in a consistently polished and impressive presentation.
- Improved marching band performance quality through rigorous rehearsal schedules and attention to detail.
- Cultivated a positive learning environment where all students felt welcome and motivated to succeed.
- Fostered love for art and learning to inspire students to pursue passions and interests.
- Enhanced student musicianship by incorporating innovative teaching techniques and practice drills.
Manager
Apollo Coventry Cinemas
04.2015 - 01.2018
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Education
Master of Arts - Music
University of Central Florida
Orlando, Florida05-2024
Bachelor of Arts - Music Performance with a Concentration in Jazz
Ball State University
Muncie, Indiana12-2019
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Relationship building
- Shift scheduling
- Schedule preparation
- Budget control
- Inventory management
- Documentation and reporting
Languages
English
Native or Bilingual
Timeline
Manager
Regal Cinemas Winter Park 20 + RPX
05.2023 - Current
Graduate Teaching Assistant
University of Central Florida
08.2022 - 05.2024
Trumpet Instructor
Sweetwater Academy of Music
01.2020 - 07.2022
Manager
AMC Theatres
05.2019 - 12.2022
Brass/Visual Technician
North Side High School
06.2015 - 11.2020
Manager
Apollo Coventry Cinemas
04.2015 - 01.2018
Master of Arts - Music
University of Central Florida
Bachelor of Arts - Music Performance with a Concentration in Jazz
Ball State University
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