Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Alexander Keiver

North Andover,MA

Summary

Proficient communicator and leader capable of pinpointing the strengths and weaknesses of himself and others in order to guide others in a confluent and productive work environment.

Overview

10
10
years of professional experience

Work History

Valet Parking Attendant

Salem Country Club
Peabody, MA
03.2016 - 01.2019

Keep parking areas clean and orderly that ensure that spaces usage is maximized.

Park and retrieve automobile for costumers in parking lots , storage garages or new car lots.

Issue tickets tubs and prepare a report on the number of cars parked and delivered for the shift.

Helped out staff transitions from radio communication to computer based communication to better serve our customers.

Sales Associate

Choice Fitness
North Andover, MA
09.2014 - 12.2015

Conducts telephone inquiries /follow up calls/ customer care calls.

Establishes and maintains an effective referral program.

Responsible for attending and participating in monthly meetings focused on sales training and future promotions. Work closely with fitness team to ensure that processes are fulfilled.

Follow up up and follow though activities with all prospective clients.

Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance.

Establishes and maintains an effective referral program.

Maintains accurate records using sales system.

Lead potential clients for first time consultation.

Tutor/mentor

Private Family
North Andover, MA
08.2010 - 07.2011

Established and maintained positive, respectful and appropriate mentorship with participants.

Attended and assisted in planning and implementing lessons of basics Mathematics and English.

Developed, implemented and supervised recreational and social activities.

Participate and interact with the students.

Provide counseling and support for success in their school classes.

Paper Courier

Eagle Tribune
North Andover, MA
01.2005 - 01.2010

Retrieve assigned route bundled papers from the main hub.

Delivered newspaper to Consistently achieve high costumer satisfaction.

Listen and resolve costumer service complains regarding products or services.

Responsible for delivery at residential area to individuals subscribers, handled cash payments and daily reports.

Explain products or services and prices and demonstrate use of products.

Distribute product samples or literature that details products or services.

Education

Associate of Arts - Psychology

University Massachusetts Lowell
Lowell, MA
01.2015

Associate of Science - Biochemestry

Wheaton College
Norton, MA
06.2013

High School Diploma -

Kimball Union Academy
Meriden, NH
06.2012

High School Diploma -

St. John's Preparatory School
Danvers, MA
06.2011

Skills

  • Professional/luxury vehicle operation
  • Traffic routing
  • Vehicular operation
  • Till counting
  • Costumer services
  • People skills
  • Communication skills
  • Problem solver abilities

Timeline

Valet Parking Attendant

Salem Country Club
03.2016 - 01.2019

Sales Associate

Choice Fitness
09.2014 - 12.2015

Tutor/mentor

Private Family
08.2010 - 07.2011

Paper Courier

Eagle Tribune
01.2005 - 01.2010

Associate of Arts - Psychology

University Massachusetts Lowell

Associate of Science - Biochemestry

Wheaton College

High School Diploma -

Kimball Union Academy

High School Diploma -

St. John's Preparatory School
Alexander Keiver