Alexander Kellogg
Chesterfield,VA
Summary
Office professional with strong foundations in customer support, office management, and manufacturing procedures. Proven record of dedicated office operations and streamlining processes for improved efficiency. Team-oriented with a focus on collaboration and adaptability, ensuring coordination, satisfaction, and efficiency.
Overview
7
7
years of professional experience
Work History
Logistics Coordinator
Capital Warehouse
09.2022 - Current
- Tracked orders and notified customers of status or potential delays.
- Collaborated with customers to address concerns, questions, and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Developed training programs for new hires, significantly improving their understanding of logistics operations.
- Improved order and inventory accuracy through meticulous data entry and verification.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Funeral Assistant and Transfer Specialist
Affinity Funeral Services
04.2022 - 09.2022
- Supported the funeral director with all facets of funeral service coordination.
- Assisted in training new team members on company policies, procedures, and best practices related to transfers.
- Drove company vehicles to transport remains or families to services.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Provided detailed reports on transfer activity for management review and decision-making purposes.
- Improved client satisfaction by providing personalized and compassionate support during funeral arrangements.
CPM Technician II
Fuchs Lubricants Co.
09.2021 - 03.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Conducted sampling, testing, and analyses for chemical management.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Calibration Technician
Biotek Services
03.2020 - 09.2021
- Performed calibrations and repairs on pipettes, balances, thermometers, and other lab equipment, ensuring reliability and proper operation.
- Maintained detailed ISO traceability and calibration reports for all internal equipment.
- Increased customer satisfaction by providing timely and accurate calibration services onsite.
- Consistently met tight deadlines by efficiently prioritizing tasks and working diligently to complete assignments in a timely manner.
- Developed strong relationships with clients, earning repeat business based on consistent delivery of high-quality services.
Engineering Technician
Yakatack
02.2018 - 03.2020
- Maintained project flowcharts for detailed organization and process management.
- Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.
- Manufactured injection mold tooling using critical thinking to expedite the mold making process through fixture plating and alignment pins.
- Coded CNC tool paths using Solidworks 3D modeling for running automated mills.
- Collaborated closely with engineers in developing new products or improving existing ones, providing valuable input from a technician''s perspective.
Education
Bachelor of Science - Human Resources Management
Southern New Hampshire University
12-2026
Welding Certificate - Welding
Hobart Institute of Welding Technology
Troy, OH11-2016
High School Diploma -
Mount Vernon High School
Alexandria06.2014
Skills
- Problem-solving
- Logistics analysis
- Customer service
- Inventory management
- Employee relations
- Good manufacturing practices
- Microsoft Office proficiency
- Training and mentoring
- Records management
- Compassionate communication
Awards
Eagle Scout August 2011
Timeline
Logistics Coordinator
Capital Warehouse
09.2022 - Current
Funeral Assistant and Transfer Specialist
Affinity Funeral Services
04.2022 - 09.2022
CPM Technician II
Fuchs Lubricants Co.
09.2021 - 03.2022
Calibration Technician
Biotek Services
03.2020 - 09.2021
Engineering Technician
Yakatack
02.2018 - 03.2020
Bachelor of Science - Human Resources Management
Southern New Hampshire University
Welding Certificate - Welding
Hobart Institute of Welding Technology
High School Diploma -
Mount Vernon High School
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