Summary
Overview
Work History
Education
Skills
Timeline
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Kendra Feggins

Hope Mills,North Carolina

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience

Work History

Security Guard

Allied Universal
01.2021 - 12.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.


Cafeteria Manager

Cumberland County Schools
01.2020 - 12.2020
  • Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
  • Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

Order Processor

Home Goods Distribution
09.2018 - 12.2019
  • Examined orders to confirm accuracy, completeness and adherence to customer requirements.
  • Processed customer orders in line with established policies and procedures.
  • Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
  • Liaised with suppliers and vendors for prompt delivery of orders.

Maintenance/Janitorial Supervisor

City Parks & Recreation
10.2017 - 07.2018
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
  • Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.

Modular Team Associate

Walmart
02.2015 - 09.2017
  • Managed timely and effective replacement of damaged or missing products.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.

Education

High School Diploma -

Kirkman Technical High School
Chattanooga, TN

Logistics Management Certification - Logistics Management

Fayetteville Technical Community College
Fayetteville, North Carolina
12.2023

Skills

  • Team Player
  • Customer Service
  • Time Management
  • Multitasking Strengths
  • Verbal Communication
  • Inventory Control Procedures
  • Stockroom Upkeep
  • Microsoft word/Typing

Timeline

Security Guard

Allied Universal
01.2021 - 12.2022

Cafeteria Manager

Cumberland County Schools
01.2020 - 12.2020

Order Processor

Home Goods Distribution
09.2018 - 12.2019

Maintenance/Janitorial Supervisor

City Parks & Recreation
10.2017 - 07.2018

Modular Team Associate

Walmart
02.2015 - 09.2017

High School Diploma -

Kirkman Technical High School

Logistics Management Certification - Logistics Management

Fayetteville Technical Community College

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Kendra Feggins