Overview
Work History
Education
Skills
Timeline
Generic

Alexander Kessee

Los Angeles,CA

Overview

13
13
years of professional experience

Work History

Schedule Coordinator

Leading The Pack
Los Angeles, CA
01.2021 - Current
  • Answer phone calls and answer questions from potential customers.
  • Act as first point of contact and set appointments for prospective clients.
  • Handled complaints and questions, and re-direct calls to other team members as needed
  • Keep team schedule
  • Assist owner as directed.


Assistant/Front Desk Associate

Clean Paws Pet Salon
Reseda, CA
10.2013 - 12.2021
  • Maintained cleanliness and organization of front desk area.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Checked pets in and out
  • Processed payments
  • Scheduled Customers
  • Cleaned grooming area and daycare
  • Assisted groomers as needed

Maintenance Dispatcher

A.M. Maintennace Co.
Los Angeles, CA
05.2010 - 09.2013
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Received new maintenance orders, prepared documentation and assigned techs.
  • Order materials and tools for jobs
  • Inspected work sites as needed
  • Assisted maintenance techs as needed in the field and at corporate office.


Education

Champs - Charter High School of Arts-Multimedia & Performing
Van Nuys, CA

Skills

  • Effective Customer Service
  • Fast learner
  • flexible and reliable
  • Communicates well with customers
  • Flexible and reliable

Timeline

Schedule Coordinator

Leading The Pack
01.2021 - Current

Assistant/Front Desk Associate

Clean Paws Pet Salon
10.2013 - 12.2021

Maintenance Dispatcher

A.M. Maintennace Co.
05.2010 - 09.2013

Champs - Charter High School of Arts-Multimedia & Performing

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Alexander Kessee