Alexander Kirwa
Allen
Summary
Dynamic and detail-oriented professional with experience at Dick Sporting Goods, excelling in customer service and problem-solving. Proven ability to enhance the shopping experience through effective teamwork and a clean, organized environment. Recognized for resolving customer issues and maintaining high standards of store presentation, contributing to overall sales success.
Developed practical skills in fast-paced environment, including effective communication and teamwork. Demonstrated ability to handle various tasks efficiently and maintain high standards under pressure. Seeking to transition into new field, leveraging adaptability and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
General Labor Worker
Jordan Towing
06.2024 - 02.2025
- Performed general housekeeping and cleaning tasks.
- Contributed to successful project outcomes by following instructions from supervisors and adapting to changing priorities.
- Increased worksite efficiency by organizing and maintaining a clean work area.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
Retail Sales Associate
Dick Sporting Goods
04.2023 - 05.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor Of Computer Science - Cyber Security
Texas Southern University
Houston, TXSkills
- Attention to detail
- Problem-solving
- Customer service
- Teamwork and collaboration
Languages
C++
Full Professional
Timeline
General Labor Worker
Jordan Towing
06.2024 - 02.2025
Retail Sales Associate
Dick Sporting Goods
04.2023 - 05.2024
Bachelor Of Computer Science - Cyber Security
Texas Southern University
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