Alexander Kowalsky

• Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
• Maintained a safe working environment through adherence to safety protocols and regular site inspections.
• Ensured timely completion of projects with effective time management and prioritization of tasks.
• Inspected completed work to verify quality standards and compliance with criteria.
• Checked equipment to determine if maintenance was required.
• Conducted thorough quality control checks to ensure high standards of workmanship across all projects.

I would manage a crew of 10-20 men, instruct them of the daily checkpoint goals and assure high quality work whilst remaining safe on the field. I would roll out sod using a skid machine on pond slopes and residential and commercial properties!

• Maintained a clean and organized work environment, minimizing hazards and promoting overall safety on the job site.
• Operated forklift, haul trucks, loader and other equipment on daily basis.
• Achieved a strong safety record by consistently following all company guidelines, procedures, and regulations for heavy machine operations.
• Operated dozer and heavy equipment on slopes, hillsides and roadsides. As well as skid steers.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
• Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
• Described product and service details to customers to provide information on benefits and advantages.
• Explained online self-help options to customers to promote additional and after-hours support choices.
• Developed working relationships with internal and external customers while assisting with account management duties.
• Enhanced customer satisfaction by providing timely and accurate information on products and services.