Summary
Overview
Work History
Education
Skills
Referencesavailable
Educationandcredentials
Languages
Timeline
Generic

Alexander Kraft

Executive Assistant
Fort Worth,Texas

Summary

A creative support professional with a record of increased responsibility. Highly organized and proficient in prioritizing and completing tasks in a timely manner. Skilled at listening and understanding company concerns, while taking action to satisfy other's needs. Adaptability and ability to learn new techniques, products and procedures. Seeks opportunity to join a company where hard work and good attitude are recognized and rewarded. - Excellent customer service skills including and not limited to resolving conflicts - Written and Verbal communications. Bilingual (Fluent in English and Spanish) - Proficient in Microsoft Office (Excel, Word, Outlook) - Able to analyze and solve problems to apply to company regulations - Multi Tasking, Data Entry, Detail Oriented Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expertly assists executive team using exceptional communication and organizational skills. Detail-oriented and driven Executive Administrative Assistant with expertise in problem-solving and managing daily office functions. Uniquely qualified to handle VIP visitors and guests. Proficient in MS Office Suite and office communications equipment operations.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

Raquel Morales (Real Estate) Part Time
04.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.

Home Solutions Associate II Bilingual (Loss Mitigation)

Mr Cooper Home Loans and Refinance
10.2020 - 3 2024
  • Mortgage Assistance: various solutions to help homeowners facing financial difficulties and struggling to make their mortgage payments
  • These options include: Refinancing, Repayment Plans, Loan Modification, Pandemic Forbearance Plans.

Front Desk Check Out Screener

Uptown Physicians Group /Prism
11.2017 - 06.2020
  • Assisted in all responsibilities in a medical office setting with 9 physicians
  • Provided administrative support, input charges and payments, maintained medical records, completed Superbill, called in prescription orders, ensured completion of labs, maintained confidentiality, and maintained a clean and safe work environment.

Team Lead Recruiter

Supplemental Healthcare
08.2016 - 10.2017
  • Supervised as team lead coaching new employees, recruiting medical staff, coaching new employees, team building, organizing talent, and maintaining relationships with talent and office personnel.

Neurodiagnostic Technologist Office Coordinator

Endeavor Diagnostics
06.2013 - 08.2016
  • Managed day-to-day work for other employees, guided employee actions, made in-home service calls, provided technical support and customer relations, maintained continuous contact with doctor offices, collected patients' medical information, assisted technicians, and explained testing procedures to patients.

Clinical Research Study - Medical Assistant

North Texas Neuroscience Center, PA
07.2011 - 05.2013
  • Verified patient information, assisted investigator with data analysis and computer programming, scheduled research meetings, worked with core leadership team, acted as a patient advocate, entered information into the computer, and generated tables, reports, statistics, or computations.

Human Resources Administrator

Choice Home Health
02.2008 - 04.2011
  • Assisted in recruiting, screening, interviewing, and placing workers, handled employee relations, assisted with payroll and benefits, and provided training.

Education

Associate of Arts - Healthcare

El Paso Community College
El Paso, TX
05.2001 -

Skills

Office Administration

Data Entry

Meeting Support

Meeting planning

Negotiation expertise

Portfolio Management

Data Interpretation

Collections experience

Bankruptcy knowledge

Loan Modification

Debt Restructuring

Foreclosure Prevention

Default Management

Mortgage servicing understanding

Coordinating records

Underwriting processes

Teamwork and Collaboration

Referencesavailable

True

Educationandcredentials

  • Desert Oasis High School Diploma 1999
  • El Paso Community College (Massage Therapy Program) 2011
  • 5+ Years of Medical Assisting Experience
  • 5+ Years of Administrative Support Experience

Languages

Spanish
Full Professional

Timeline

Administrative Assistant

Raquel Morales (Real Estate) Part Time
04.2024 - Current

Home Solutions Associate II Bilingual (Loss Mitigation)

Mr Cooper Home Loans and Refinance
10.2020 - 3 2024

Front Desk Check Out Screener

Uptown Physicians Group /Prism
11.2017 - 06.2020

Team Lead Recruiter

Supplemental Healthcare
08.2016 - 10.2017

Neurodiagnostic Technologist Office Coordinator

Endeavor Diagnostics
06.2013 - 08.2016

Clinical Research Study - Medical Assistant

North Texas Neuroscience Center, PA
07.2011 - 05.2013

Human Resources Administrator

Choice Home Health
02.2008 - 04.2011

Associate of Arts - Healthcare

El Paso Community College
05.2001 -
Alexander KraftExecutive Assistant