Summary
Overview
Work History
Education
Skills
Additional Information
Software
Certification
Timeline
Generic

Alexander Kraus

Eureka,CA

Summary

Driven logistics specialist with ten years experience in the industry looking to change career paths. Proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Acquired technical skills while working full time and taking care of two kids. Ready to leverage training and experience to take on new professional challenges.

Overview

9
9
years of professional experience
1
1
year of post-secondary education
2
2
Certifications

Work History

Dispatch Clerk

E.G. Ayers Distributing.
Eureka, CA
08.2021 - Current
  • Tracked mileage, fuel consumption and route efficiency using Microsoft Excel.
  • Performed analysis using arithmetic Excel functions.
  • Maintained contact with units on assignment to provide further assistance and support when needed.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Performed routine administrative work with customer assistance, billing and data.
  • Directed dispatching, routing and tracking of 20 fleet vehicles.
  • Trained new dispatch Clerk in all procedures and gave feedback on daily work performance to increase productivity.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Evaluated and adjusted over 16 weekly overnight routes and 6 weekly local routes based on daily needs, available workers, traffic hazards and weather conditions.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.

Transportation Coordinator

Lamonica's Pizza Dough International
Sacramento, CA
06.2018 - 07.2021
  • Performed data analysis using Microsoft Excel for Transportation Director and CEO.
  • Analysis included using pivot tables and summary functions.
  • Organized analysis coherently so that it could be presented to customers.
  • Coordinated and routed weekly dough deliveries to 45 stores in the Central Valley, Bay Area, Washington, Nevada and Utah.
  • Coordinated pickup of supplies for our Sacramento CA plant, as well as pickups for freezer storage customers.
  • Performed supervisory duties for a team of in-house drivers including making schedules, managing time off, writing reviews, recommending raises, bonuses, or disciplinary procedures.
  • Resolved maintenance and repair issues and maintained DOT compliance for vehicles and equipment
  • Managed an inventory of 400 frozen pallets using Fishbowl Inventory Management Software.
  • Created sales orders, bills of lading and invoices using Quickbooks.
  • Managed parking tenants in company lot.
  • Oversaw projects and upgrades within the plant.
  • Worked with plant manager to maintain established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Worked with plant manager, quality control manager, and maintenance supervisor to ensure that the plant and equipment were compliant with state and federal regulations.
  • Helped the plant achieve a consistent 99.5% or above audit rating.
  • Drove and delivered product in a 16-foot box truck as necessary to cope with a driver shortage during a COVID-19 outbreak in the plant.
  • Performed freight processing functions, assisting associates with irregularities in all freight.
  • Performed my duties largely without supervision.
  • Received a raise and a good review each year I was with the company.

Transportation Supervisor

Salvation Army
Sacramento, CA
01.2018 - 05.2018
  • Maintained and verified time, transportation, financial, inventory and personnel records.
  • Monitored and maintained on-time delivery, reliability, service and performance.
  • Managed routing, driver supervision and DOT compliance.
  • Maintained compliance with DOT regulations and accurately documented driver qualifications, permits and equipment information.
  • Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
  • Planned and established transportation routes, work schedules and operator assignments.
  • Scheduled repair and preventive maintenance of vehicles and other equipment and performed some of it myself.
  • Performed driver duties when necessary.
  • Built relationships with both donors and drivers.

Dispatch Lead

RR Donnelley
Naperville, IL
07.2015 - 11.2017
  • Leveraged Xcelerator software and other tools to track data and make recommendations.
  • Began as an Entry Level Dispatcher and was promoted to Dispatch Lead after two years.
  • Built relationships with large clients such as McKesson, CSC, Wesco, Walgreens and Wal-Mart as well as many other smaller clients.
  • Built relationships with dispatch team, independent contractors, owner-operators and company-employed drivers.
  • Leveraged Xcelerator software and other tools to track data and make recommendations.
  • Monitored driver locations in field and solved discrepancies to keep team on-track.
  • Controlled costs with optimized route plan to maximize daily appointments and minimize time or field waste.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Responded to high volume of phone and email requests to provide logistics information.

Dispatch and Staffing Manager

Deliver My Grub
Chicago, IL
02.2013 - 05.2015
  • Collected, cleaned and analyzed data using Google Sheets (all data was manually entered by company staff) in order to refine and adapt company procedures to an ever- changing environment.
  • Analysis included on-time delivery rate for each service level and individual restaurant by day, week, month and year, driver performance, and dispatcher performance using pivot tables, summary functions and visualizations.
  • Presented findings to company executives and restaurant CEOs.
  • Managed an operations staff of 6 other dispatchers and 100 contracted drivers.
  • Participated in the testing and adaptation of the Dispatch Track software to our business, working directly with software developers throughout this process.
  • Dispatched up to 60 drivers for up to 400 orders from 80 Chicago restaurants in a 6-hour period
  • Built relationships with key customer accounts such as Lettuce Entertain You and Four Corners Restaurant Group
  • Trained new dispatchers in all aspects of company policy and methods.
  • Led and designed driver-training programs.
  • Began as a driver and worked my way up to management.
  • Reviewed applications and resumes to support hiring activities.
  • Performed sourcing, interviewing, negotiations and hiring.

Education

Electrical Engineering -

University of Illinois at Chicago (UIC)
08.2009 - 12.2010

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Elk Grove High School

Skills

Data Analysis

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Additional Information

  • I am authorized to work in the US for any employer, Willing to relocate to Eureka, CA

Software

R

Python

SQL

Google Sheets

Microsoft Excel

Tableau

Certification

IBM Data Science

Timeline

Google Data Analytics

11-2022

IBM Data Science

07-2022

Dispatch Clerk

E.G. Ayers Distributing.
08.2021 - Current

Transportation Coordinator

Lamonica's Pizza Dough International
06.2018 - 07.2021

Transportation Supervisor

Salvation Army
01.2018 - 05.2018

Dispatch Lead

RR Donnelley
07.2015 - 11.2017

Dispatch and Staffing Manager

Deliver My Grub
02.2013 - 05.2015

Electrical Engineering -

University of Illinois at Chicago (UIC)
08.2009 - 12.2010

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Elk Grove High School

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Alexander Kraus