Alexander Kuhn
Rushville,NE
Overview
3
3
years of professional experience
Work History
Bus Boy
Rocket Coffee
Rushville, IL
03.2024 - 06.2024
Cashier Customer Service/ Shipping
Big Lots
Mount Vernon, IL
11.2023 - 02.2024
- bus boy
- stocking dishes and floor
- waiting the tables
Cashier Assistant
Taco Bell
Mount Vernon, IL
06.2023 - 10.2023
- stocking
- drive thru
- cleaning
- customer service
- re facing
- truck day
- dishes
Cashier Assistant
Love's
Mount Vernon, IL
02.2023 - 06.2023
- behind the counter
- restocking and stocking
- re face
- processing food temperature
- overnight shifts
Cashier/ Customer Service
Pilot Truck Stop
Mount Vernon, IL
12.2022 - 02.2023
- Cat scan
- food product/restock
- Re face
- casino cleaning
- powerball/ money gram
- cleaning showers
- truck day
Cashier/Senior Customer Service Representative
TA
Mount Vernon, IL
06.2021 - 09.2022
- I have experience working behind the register
- I have experience stocking and packaging
- I have experience cleaning/ outside Jobs such as window washing, and taking out the trash.
- Managing money.
- Handling cigarettes/ alcohol products.
- career team building.
- managing gas.
- restocking.
- prefacing.
Cashier/Customer Service Cashier
Huck's Food & Fuel
Mount Vernon, IL
02.2022 - 05.2022
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Scanned items and checked pricing on cash register for accuracy.
- Offered customers carry-out service at completion of transaction.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
- Adhered to social distancing protocols and wore mask or face shield.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Checked personal identifications during alcohol and tobacco sales.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered phone calls to assist customers with questions and orders.
- Welcomed customers, offering assistance to help find store items.
- Maintained work area and kept cash drawer organized.
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Ensured compliance with all safety regulations within the store environment.
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed sales transactions to prevent long customer wait times.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Worked closely with front-end staff to assist customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Used suggestive selling techniques to promote add-on sales.
- Helped with purchases and signed customers up for rewards program.
- Verified customer age requirement for alcohol or tobacco purchases.
Education
Mount Vernon High School
Mount Vernon Skills
- Table arrangements
- Server Support
- Cleaning and sanitation
- Dishwasher loading
- Stress Tolerance
- Table Setting
- Trash Disposal
- Task Delegation
- Supply Restocking
- Cleaning and sanitizing
- Sanitation
- Silverware Polishing
- Professional Appearance
- Inventory Management
- Hazardous chemical handling
- Food Running
- Regulatory Compliance
- Beverage Service
- Quality Assurance
- Workplace Safety
- Strong client relations
- Training and coaching
- Food Safety
- Customer service excellence
- Time Management
- Cleaning procedures
- Equipment Operation
- Conflict Mediation
Timeline
Bus Boy
Rocket Coffee
03.2024 - 06.2024
Cashier Customer Service/ Shipping
Big Lots
11.2023 - 02.2024
Cashier Assistant
Taco Bell
06.2023 - 10.2023
Cashier Assistant
Love's
02.2023 - 06.2023
Cashier/ Customer Service
Pilot Truck Stop
12.2022 - 02.2023
Cashier/Customer Service Cashier
Huck's Food & Fuel
02.2022 - 05.2022
Cashier/Senior Customer Service Representative
TA
06.2021 - 09.2022
Mount Vernon High School