Alexander Labrecque
GPA 3.7 - 5 Park Lane Hooksett,NH
Summary
Dynamic sales professional with proven expertise at The Home Depot Inc, excelling in customer service and relationship building. Achieved consistent sales targets through effective problem-solving and teamwork. Skilled in cash handling and POS operations, fostering a welcoming environment that enhanced customer satisfaction and loyalty.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Experienced with making impartial decisions to ensure fair play and integrity in games. Utilizes excellent communication and conflict resolution skills to manage interactions and maintain control. Strong understanding of game rules and regulations, ensuring adherence and proper enforcement.
Professional officiating professional prepared for this role with valuable game management experience and focus on unbiased decision-making. Known for collaboration with team members and adaptability to changing game dynamics. Recognized for strong conflict resolution skills and decisive judgment, ensuring fair play and adherence to rules.
Professional referee with solid expertise in officiating sports events, ensuring fair play, and upholding game regulations. Demonstrates strong focus on team collaboration and adaptability to changing game dynamics. Adept at conflict resolution, decision-making under pressure, and maintaining composure. Known for reliability and consistency in delivering accurate and unbiased judgments.
Energetic Referee with demonstrated history of impartiality and fairness. Well-versed in gameplay, rules and regulations. Organized and socially perceptive with strong prioritization, coordination and negotiation abilities.
Dependable Referee builds sportsmanship among athletes. Active listener and complex problem-solver proficient in settling on-field disputes. Flexible professional willing to take initiative to protect the safety of players.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate/Head Cashier
The Home Depot Inc
01.2021 - Current
- Assisted customers in locating products and provided information on features and benefits
- Maintained organized merchandise displays to enhance customer shopping experience
- Processed sales transactions accurately using point-of-sale systems
- Collaborated with team members to achieve daily sales goals
- Resolved customer inquiries and complaints promptly to ensure satisfaction
- Learned company policies and procedures to support daily operations
- Participated in product training sessions to improve sales knowledge
- Monitored inventory levels and reported discrepancies to management
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to achieve monthly sales targets.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
Referee
Keene State College
10.2024 - 03.2025
- Enforced rules and regulations to maintain fair play during competitive events.
- Collaborated with coaching staff to ensure athlete safety and sportsmanship standards.
- Evaluated game situations to make accurate and timely decisions on penalties and fouls.
- Mentored junior referees, providing guidance on officiating techniques and best practices.
- Analyzed game footage to improve officiating performance and decision-making skills.
- Developed training materials for new officials, enhancing overall team competency in officiating duties.
- Coordinated with event organizers to facilitate smooth execution of games and tournaments.
- Implemented feedback mechanisms for continuous improvement in refereeing strategies and procedures.
- Promoted good sportsmanship among players.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Navigated difficult situations using effective communication and explanation of game rules.
- Kept track of time and scores during games
- Enforced rules and regulations during games to facilitate safe and fair play.
- Stayed physically fit to keep up with pace of games.
- Demonstrated knowledge of sport-specific rules by accurately interpreting situations that arose during matches.
- Coordinated with other referees to execute smooth and consistent games.
- Collaborated with other referees to ensure consistent application of rules across all games.
- Supported fair competition by remaining impartial in decision-making processes.
- Made impartial and fair decisions to maintain trust and respect of players, coaches and fans.
- Communicated with fans, coaches, players, and other umpires.
- Monitored players to identify any rule violations and issue appropriate penalties.
Education
High School Diploma -
Londonderry Senior High School
Londonderry, NHBachelor of Science - Buissness
Southern New Hampshire University
Hooksett, NH03-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Cash handling
- Outgoing personality
- Money handling
- Flexible schedule
- Cash register operation
- Verbal/written communication
- Stocking and receiving
- Cash handling accuracy
- Client service
- Conflict resolution
- Store opening and closing
- Sales expertise
- Product sales
- Customer needs assessment
- Complex Problem-solving
- Sales strategies
- POS system operation
- Meeting deadlines
Accomplishments
.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Fork lift License - Currently have it
- Electric ladder license- currently have it
Languages
English
Native or Bilingual
Timeline
Referee
Keene State College
10.2024 - 03.2025
Sales Associate/Head Cashier
The Home Depot Inc
01.2021 - Current
High School Diploma -
Londonderry Senior High School
Bachelor of Science - Buissness
Southern New Hampshire University