Alexander Lambo Rincon
Naples,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Owner
Tamaruco Fix llc
Naples, FL
10.2023 - Current
- Identified new opportunities for growth, expansion, and diversification.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
- Reviewed legal documents related to business operations.
- Kept up-to-date on regulatory changes affecting business operations.
- Oversaw budgeting and financial management.
- Improved company's quality and productivity by streamlining systems and processes.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Managed daily operations of business, including hiring and training staff.
General Manager
Waterfalls Auto Spa
Naples, FL
11.2018 - 07.2022
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Administered employee discipline through verbal and written warnings.
- Led employee evaluations with constructive feedback to boost performance.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Developed service and sales strategies to improve retention and revenue.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Created schedules and monitored payroll to remain within budget.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Structured HR consulting services to support clients during organizational developments and changes.
- Tracked monthly sales to generate reports for business development planning.
Manager of Operations
Pristine Bins
Marco Island, FL
10.2018 - 08.2019
- Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Formed and sustained strategic relationships with clients.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Monitored team progress towards achieving milestones set forth in project plans.
- Delegated work to staff, setting priorities and goals.
- Engaged with existing and potential clients to gain insight into needs.
- Scheduled meetings between internal teams and external stakeholders when necessary.
Education
High School Diploma -
Urbe
Venezuela08-1996
Skills
- Labor Relations
- Business Management
- Sales Oversight
- Operations Management
- Staff Management
- Sales Leadership
- Cost Reduction
- Consulting
- Staff Hiring
- Talent Development
- Mechanical Systems
- Vehicle Inspections
- Hand and Power Tools
- Hydraulic Repair
- Component Repairs
- Diagnostics Systems
- Preventive Maintenance
- Fleet Management
- Problem Diagnosis
- Fluid Level Testing
- Battery Testing
- Workplace Safety
- Safety Management
- Maintenance and Repairs
- Diagnostics
- Troubleshooting Skills
Languages
English
Full Professional
Spanish
Native/ Bilingual
Italian
Native/ Bilingual
Portuguese
Limited
Timeline
Owner
Tamaruco Fix llc
10.2023 - Current
General Manager
Waterfalls Auto Spa
11.2018 - 07.2022
Manager of Operations
Pristine Bins
10.2018 - 08.2019
High School Diploma -
Urbe