Alexander Lashley
Dolce & Gabbana USA
Brooklyn,NY
15
Years of experience
Skilled Senior Specialist bringing expertise in operations and project management. Helps achieve goals by coordinating resources, schedules and team members to meet demands. Seeks every opportunity to improve operations and team performance.
Work History
Retail Operations Manager, NA
5 Years 6 Months- Collaborated with the logistics, merchandising, buying, and store planning teams to successfully launch 11 new stores within 18 months.
- Oversaw the relocation of 2 flagship stores to temporary locations.
- Managed inventory control of North American stores (49 stores total), contributing to shrink reductions between 0.2% and 2.4%.
- Fostered relationships with external partners; negotiated contracts to reduce expenses leading to cost reduction of 5% in supplies, 8% in cleaning costs and 11% in shipping while overall volume increased.
- Identified areas in need of critical improvement and implemented strategies to achieve targets.
- Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
- Localized new operations handbook, with a focus on improved development and oversaw its implementation.
- Managed all cadenced store functions such as cycle counts, inventories, and Key Performance Indicators.
- Supported daily store operations by maintaining store equipment in the front of house, back of house, and office.
Operations Supervisor
5 Years 7 Months- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Introduced new workflow resulting in higher shipment productivity.
- Trained store team in standards and practices aligning with global standards.
- Standardized operations and communicated procedural updates, reducing shrink by over 7%.
- Oversaw inventory and reconciliation processes, successfully investigating shortages and overages.
- Received stock and reviewed discrepancies daily, keeping highly accurate inventory.
- Motivated and trained employees to maximize team productivity.
Stock Supervisor
4 Years 2 Months- Hired, managed, and trained staff of ten; two earned promotions.
- Managed shipment process, leading team to exceed productivity standard by over 85%.
- Developed efficient, store-wide organizational system for ecommerce sales.
- Scheduled stock associates weekly within allotted payroll budgets.
- Contributed to a 42% increase in service scores through excellent customer interaction.
Stock Supervisor
4 Years 2 Months- Supervised stockroom workflows to support accurate replenishment and seamless sales-floor readiness.
- Coordinated shipment receiving, ticketing, and product sorting to maintain organized inventory flow.
- Monitored stock levels and initiated replenishment for fast-moving merchandise and size runs.
- Led cycle counts and inventory checks to improve accuracy across backroom and floor stock.
- Developed efficient, store-wide organizational system for e-commerce sales.
- Contributed to a 42% increase in service scores through excellent customer interaction.
Education
Associate of Arts - Liberal Studies
Skills
POS and Microsoft Office Suite
Adaptable to dynamic business needs
Supply Management
Analytical Thinking
Project Planning
Process Improvement
Logistics Coordination
Budget Forecasting
Timeline
Retail Operations Manager, NA
Dolce & Gabbana USA
04.2021 - CurrentRead More
Operations Supervisor
Dolce & Gabbana USA
08.2015 - 03.2021Read More
Stock Supervisor
Zara
06.2011 - 08.2015Read More
Stock Supervisor
Zara USA
05.2011 - 07.2015Read More
FIU Biscayne Bay Campus
Associate of Arts from Liberal Studies
Read More