Alexander Leal
Chick Fil A Manager
McKinney,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and enthusiastic Manager trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Cook/ Tasha
Rosati's Pizza
McKinney , TX
2020.06 - 2021.08
- JonesCook/ Tasha JonesCook/ Tasha JonesCook/ Tasha Jones
- Rosati's PizzaRosati's PizzaRosati's PizzaRosati's Pizza ,,,, mckinneymckinneymckinneymckinney,,,, TXTXTXTX //
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Communicated closely with servers to fully understand special orders for customers.
Food Service Worker
MOOYAH Burgers, Fries & Shakes
Mckinney , TX
2019.07 - 2020.05
- Learned other teammates' work tasks to train as backup.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers and answered inquiries regarding menu items and specials.
Manager
Chick Fill A
McKinney , TX
2022.02 - Current
- Tracked food production levels, meal counts, and supply costs.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Oversaw training of more than 10 team members.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Formulated and implemented marketing strategies to increase sales and customer loyalty.
- Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
- Coordinated with catering staff to deliver food services for special events and functions.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Education
High School Diploma -
Mckinney High School
Mckinney, TX 2015.08 - 2019.05
Associate of Arts - Criminal Justice
Collin County Community College District
Plano, TX 2019.08 - 2022.05
Bachelor of Science - Forensic Science
University of North Texas
Denton, TX 2023.06 - Current
Skills
ServSafeundefined
Accomplishments
- Responsible Food Preparation team member offering proven skills in maintaining clean facilities and promoting customer satisfaction through exceptional service
- Dedicate long hours to complete fast-paced work
- Customer service-driven team player good at connecting with people and fostering patron loyalty
- Motivated Food Service Worker accustomed to diligently following recipes to prepare food ingredients and complete dishes
- Conscientious and self-directed professional successful at working quickly in independent capacities.
Affiliations
Third Degree Knight of Columbus
Timeline
Bachelor of Science - Forensic Science
University of North Texas
2023.06 - Current
Manager
Chick Fill A
2022.02 - Current
Cook/ Tasha
Rosati's Pizza
2020.06 - 2021.08
Associate of Arts - Criminal Justice
Collin County Community College District
2019.08 - 2022.05
Food Service Worker
MOOYAH Burgers, Fries & Shakes
2019.07 - 2020.05
High School Diploma -
Mckinney High School
2015.08 - 2019.05
Similar Profiles
Charlotte KilleenCharlotte Killeen
Hostess at Rosati's PizzaHostess at Rosati's Pizza
Natalia ButteraNatalia Buttera
Cashier at Rosati's PizzaCashier at Rosati's Pizza
Alexander BeallisAlexander Beallis
Pizza Chef at Rosati's PizzaPizza Chef at Rosati's Pizza