Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Alexander Lepak

Mesa,AZ

Summary

Dynamic Operations Team Leader at Bashas' with a proven track record in enhancing customer experience and operational efficiency. Skilled in team member training and compliance enforcement, I successfully implemented quality controls and conflict resolution strategies, resulting in improved service delivery and product availability. Committed to fostering a high-performing team environment.

Overview

8
8
years of professional experience

Work History

Operations Team Leader

Bashas'
08.2017 - 04.2025

- Managed daily operations to ensure product availability and timely completion of tasks.

- Coached front-end team members to produce best customer service practices.

- Provided superior service to enhance customer experience.

- Evaluated customer needs and feedback to improve products and service.

- Monitored security system for asset protection and compliance purposes.

- Merchandised product according to planners, memos, and available floor space.

- Trained night crew personnel regarding overnight procedures.

- Ordered, rotated, stocked, conditioned, and code-dated product effectively and efficiently.

Education

Bachelor of Science - Computer Information Systems

Arizona State University
Tempe, AZ
07-2015

High School Diploma -

Desert Ridge High School
Mesa, AZ
05-2010

Skills

  • Team member training
  • Compliance requirements
  • Safety practices
  • Policy enforcement
  • Quality controls
  • Conflict resolution
  • Operational efficiency
  • Task prioritization

Interests

  • Music
  • Road Trips
  • Video Gaming

Timeline

Operations Team Leader

Bashas'
08.2017 - 04.2025

Bachelor of Science - Computer Information Systems

Arizona State University

High School Diploma -

Desert Ridge High School

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Alexander Lepak