Alexander Lewis
Saint Cloud,MN
Overview
6
6
years of professional experience
Work History
Housekeeper
Hilton Garden Inn Hotel
09.2021 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Sorted, laundered and put away various laundry items.
- Completed special housekeeping actions such as turning mattresses on set schedule.
Delivery Associate
YES Networks
02.2022 - 06.2022
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
- Collaborated with team members to meet tight deadlines during peak delivery periods.
- Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
- Completed on-time deliveries by choosing best and most efficient routes.
- Developed strong relationships with regular clients, personalizing interactions to enhance overall experience.
- Maintained accurate records of all completed deliveries, ensuring proper documentation for billing purposes.
- Increased repeat business by providing exceptional customer service during each interaction.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Pizza Shop Assistant
Trues Pizza
01.2018 - 06.2022
- Maintained a clean and organized workspace, adhering to health code regulations for optimum food safety.
- Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
- Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
- Supported kitchen staff by prepping ingredients and assembling pizza toppings as needed, expediting order fulfillment.
- Operated cash register accurately, processing transactions quickly to maintain efficient customer flow.
- Built rapport with repeat customers by remembering names, preferences, or dietary restrictions.
- Contributed to positive work environment by maintaining open communication with coworkers and supervisors.
- Developed strong product knowledge to make personalized recommendations for customers based on their preferences.
- Enhanced customer satisfaction by efficiently taking and preparing orders with accuracy and speed.
- Ensured consistent quality of pizzas by following standardized recipes and portion control guidelines closely.
- Assisted in opening and closing duties, ensuring the store was ready for daily operations or secure at the end of the day.
- Monitored dining area cleanliness throughout shifts, attending to spills or messes promptly.
- Reduced food waste through proper storage techniques and timely usage of perishable ingredients.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Increased sales through upselling additional menu items and promoting special offers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Replenished serving stations with fresh food and cleaned up spills.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Accurately operated cash register to process customer payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
- Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
- Prioritized strict adherence to food safety regulations, maintaining a clean work area free from cross-contamination risks at all times.
- Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
- Handled customer complaints professionally to prevent negative reviews or loss of business.
- Used kitchen equipment safely and reduced risk of injuries and burns.
Education
Bachelor of Business - Business
Saint Cloud State University
Saint Cloud, MN12.2025
High School Diploma -
Apollo Senior High School
Saint Cloud, MN06.2018
Skills
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Teamwork and Collaboration
- Safe Food Handling
- Food Safety
- Flexible Schedule
- Attention to Detail
- Package handling
- Loading and unloading
- Deadline Adherence
- Problem-Solving
- Punctual and Reliable
- Time Management
- Active Listening
- Critical Thinking
- Friendly
- Cheerful and energetic
- Patience and Empathy
Timeline
Delivery Associate
YES Networks
02.2022 - 06.2022
Housekeeper
Hilton Garden Inn Hotel
09.2021 - Current
Pizza Shop Assistant
Trues Pizza
01.2018 - 06.2022
Bachelor of Business - Business
Saint Cloud State University
High School Diploma -
Apollo Senior High School