Summary
Overview
Work History
Education
Skills
Awards
References
References
Timeline
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Alexander Livingston

San Antonio

Summary

Shift Manager with expertise in scheduling, money handling, and team management. Proven track record in overseeing operations and optimizing workflows to enhance productivity. Strong skills in quality control and effective communication, ensuring seamless team performance and customer satisfaction. Committed to delivering exceptional service and driving positive outcomes in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Shift Manager

Bowl 360
Spring Hill
07.2025 - Current
  • Supervised daily operations, ensuring smooth workflow in bowling facility.
  • Trained staff on customer service and operational procedures to elevate service quality.
  • Managed inventory and ordered supplies to uphold service standards.
  • Implemented safety protocols for staff and guest protection during shifts.
  • Maintained accurate records of employee attendance and hours for payroll processing.
  • Set up and adjusted equipment to achieve pre-determined performance metrics.
  • Monitored equipment utilization and arranged repairs to enhance efficiency.
  • Ensured compliance with food safety regulations and quality standards.

Crew Member

McDonalds
Spring Hill
03.2024 - 06.2025
  • Ensure customers have a great experience at the front counter, and drive-thru
  • Take and bag orders for front counter/drive-thru/delivery
  • Cleaning and organization of the store and products
  • Closing the store and ensuring everything is ready for use
  • Provided excellent customer service in a fast-paced environment.
  • Operated kitchen equipment to prepare food items efficiently.
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Handled cash register transactions accurately with attention to detail.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Organized and restocked supplies to support operations and team productivity.
  • Resolved customer complaints in a professional manner.

Volunteer

Countryside Montessori Charter School
Land O' Lakes
08.2023 - 2024
  • Organized and supervised school events to foster community involvement and teamwork.
  • Coordinated logistics for public events, ensuring efficient operations.
  • Assisted teachers in preparing educational materials for classroom activities.
  • Maintained inventory of classroom supplies to support effective learning environments.
  • Supported setup and breakdown of various events, encouraging collaboration among participants.
  • Managed preparation of classrooms for new school year by overseeing material inventory.

Education

High School Diploma -

Central High School
Brooksville, FL
06.2024

High School Diploma -

Wilson High School
Reading, PA

Skills

  • Personable and coachable
  • Customer experience and service
  • Critical thinking and attention to detail
  • Teamwork and reliability
  • Computer systems navigation
  • De-escalation and conflict resolution
  • Resourcefulness and self-awareness
  • Equipment maintenance and cash handling
  • Performance monitoring and schedule management
  • Employee training and mentoring
  • Documentation and reporting skills
  • Tech-savvy with flexible scheduling
  • Staff supervision
  • Problem-solving aptitude
  • Work area inspection
  • Operations management
  • Equipment troubleshooting
  • Reporting and documenting
  • Shift leadership
  • Verbal and written communication

Awards

  • 2024 Hernando County Turnaround Student of the Year
  • Employee of the Month at McDonalds, 07/24

References

JJ Greulich:

  • Past GM of Bowl 360
  • (727)766-2466

Mr.Abennie

  • Teacher/Coach
  • (352)428-8218

References

References available upon request.

Timeline

Shift Manager

Bowl 360
07.2025 - Current

Crew Member

McDonalds
03.2024 - 06.2025

Volunteer

Countryside Montessori Charter School
08.2023 - 2024

High School Diploma -

Central High School

High School Diploma -

Wilson High School