Alexander S. Long
Orchard Park,NY
Summary
Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty. Organized Mortgage Loan Officer with 15 years of experience in Mortgage loan sales. Extensive real estate knowledge and success in client education. Adept at mathematical accuracy and following financial regulations.
Overview
23
23
years of professional experience
Work History
Mortgage Loan Officer
Premium Mortgage Corporation
11.2019 - Current
Mortgage Loan Officer
Movement Mortgage
03.2017 - 11.2019
Mortgage Loan Officer
M&T Bank
05.2009 - 03.2017
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
REO Asset Manager
M&T Bank
03.2008 - 05.2009
- Increased successful property sales by implementing effective marketing strategies and collaborating with real estate agents.
- Stayed informed on market trends and economic factors affecting the real estate industry, allowing for strategic decisions in asset management activities.
- Developed strong relationships with local real estate agents to ensure optimal exposure of REO listings.
- Implemented thorough due diligence procedures when evaluating new acquisitions for the REO portfolio, mitigating risk factors.
Consumer Lending Associate
M and T Bank
05.2001 - 02.2009
- Responsible for reviewing loan documentation for accuracy and compliance to regulatory requirements and for properly securing collateral for the bank
- Responsible for any or all of the following: Audit loan documents received from originating source and compliance to regulatory requirements
- Communicating to originating source any errors contained within the documents
- Prepare daily balance of batch work to mainframe systems
- Prepare documentation to secure collateral interest for the bank
- Determine and prepare appropriate documents (i.e
- Appraisal, title flood, insurance, bankruptcy, and auction) and submit request to ensure documents are received in a timely manner
- Review collateral insurance qualification for impacted collateral, and determine appropriate steps in claims processing procedure
- Research and process routine monetary transactions
- Communicate with external department to acquire documentation required in research process
- Perform in-depth customer service functions
- Assist internal and external customers with detailed issues relative to specific account information, monetary transaction, or required account documentation
- Validate transaction file for daily disbursement of funds to appropriate source
- Daily files to dealer sources exceed $10 million
Education
Bachelors of Science Degree - Business Administration
St. Bonaventure University and Erie Community College South
Skills
Goal-Oriented
Regulatory Compliance
Underwriting knowledge
Document analysis
Customer service-focused
Relationship selling
Loan Origination
Residential mortgage lending regulations
Client Account Management
Negotiation Tactics
Sales Development
References
Furnished upon request.
Timeline
Mortgage Loan Officer
Premium Mortgage Corporation
11.2019 - Current
Mortgage Loan Officer
Movement Mortgage
03.2017 - 11.2019
Mortgage Loan Officer
M&T Bank
05.2009 - 03.2017
REO Asset Manager
M&T Bank
03.2008 - 05.2009
Consumer Lending Associate
M and T Bank
05.2001 - 02.2009
Bachelors of Science Degree - Business Administration
St. Bonaventure University and Erie Community College South
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