Alexander Luke

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to incidents and assessed active situations for security concerns.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Completed full building and grounds patrols to spot and investigate concerns.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Checked and verified photo identification prior to granting facility access.
• Interacted assertively but non-confrontationally with personnel and general public.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations
• Responded quickly to incidents and assessed active situations for security concerns
• Responded quickly to emergency situations to assess and deflect issues
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
• Checked and verified photo identification prior to granting facility access
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report

• Worked to build relationships with customers and built potential for additional sales.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Increased sales and customer satisfaction through personalized servicing.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Worked to build relationships with customers and built potential for additional sales
• Listened to clients and introduced solutions to satisfy business and personal needs
• Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise
• Managed customer from initial contact to closing with attention to detail to build loyalty
• Improved customer service and telecommunication skills to build lasting relationships

• Scheduled and prioritized tasks to staff, overseeing work completion.
• Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
• Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
• Oversaw development of more than 5 new products each year
• Identified opportunities for new products and improvements to existing products to increase sales
• Created and executed strategies to drive development and success of products
• Approved product documentation to promote easy-to-follow manuals and technical documents
• Maintained internal product knowledge database
• Conducted product inspections to meet organizational and industry standards and requirements
• Directed concept design, feature definitions and production support

• Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
• Worked independently in fast-paced environment while meeting productivity and quality expectations.
• Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
• Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
• Worked with contractors and other tradespeople to meet project specifications and deadlines.
• Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
• Operated power equipment to move materials and promote job efficiency.
• Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
• Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
• Observed safety regulations on job sites to minimize accidents.
• Followed blueprints and diagrams to complete projects according to specifications.
• Dug trenches and set up forms to specified requirements for concrete pours.
• Assembled and disassembled scaffolding and ladders to guarantee safety of workers while performing tasks at heights.
• Conducted daily site inspections to identify potential safety hazards.
• Assisted in constructing roads, bridges and other infrastructure projects to respond to economic, fiscal and environmental changes.
• Used variety of hand and power tools to complete tasks.
• Loaded and unloaded materials and equipment onto and off construction sites.
• Loaded and unloaded materials onto trucks and trailers.
• Cleaned and maintained tools, equipment and worksites.
• Moved and cleared debris from work sites to dispose of in designated areas.
• Followed instructions and safety protocols to prevent accidents and injuries.
• Managed safe and efficient use of tools and equipment on construction sites.
• Followed instructions and safety protocols while operating machinery and equipment.
• Provided labor support to carpenters, masons and other skilled trades.
• Completed tear-down of existing structures to prepare for new construction.
• Mixed and poured concrete for variety of projects.
• Assisted in digging, trenching and backfilling trenches and foundations.
• Inspected tools and equipment to maintain safety and efficiency.
• Helped with door and window installations.
• Worked on sites, installing roofs and other exterior components.
• Helped with erecting scaffolding and ladders.
• Operated forklifts and boom lifts to complete various tasks.
• Dug trenches, backfilled holes and compacted earth to prepare for new construction.
• Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
• Utilized hammers, saws, squares, levels, and fastening devices to complete projects
• Worked independently in fast-paced environment while meeting productivity and quality expectations
• Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs
• Worked with contractors and other tradespeople to meet project specifications and deadlines
• Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized
• Operated power equipment to move materials and promote job efficiency
• Demonstrated safe and proper operation of equipment and tools to prevent harm to team members
• Observed safety regulations on job sites to minimize accidents
• Followed blueprints and diagrams to complete projects according to specifications
• Dug trenches and set up forms to specified requirements for concrete pours
• Worked with more knowledgeable professionals to grow understanding of principles and construction standards