Alexander Maciel
Richland,WA
Summary
Versatile and results-oriented professional with a track record of process improvement and cost savings at NIXD Amazon Fulfillment Center. Expert in critical thinking and problem-solving, fluent in Spanish and English. Demonstrated leadership in supervising over 200 associates, ensuring adherence to safety protocols, and enhancing operational efficiency. Excel in high-pressure environments, with a focus on quality assurance and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Seasonal Prosses Assistant Inbound
PSC2 NIXD Amazon
Pasco, WA
08.2024 - Current
- Analyzed existing workflows for efficiency improvements and identified cost savings measures.
- I Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
- Developed processes for training new staff members on safety protocols and proper use of equipment.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
- I take ownership in staffing an excess of 200 associates on EWOK at the start of the shift and mid-shift.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- I insist on the highest standards for my associates well on shift, I monitor DPMO (defects per million orders), as well as T.O.T. (Time on task) To try to better this company.
Quality Assurance Lead
Pasco Processing LLC
Pasco, WA
05.2016 - 11.2020
- Developed and implemented quality assurance processes to ensure product conformance to customer requirements.
- Provided guidance and mentorship to junior members of the QA team.
- Conducted internal audits of the quality management system, identified non-conformances and developed corrective action plans.
- Provided training on quality assurance principles and techniques to personnel in all departments.
Sanitation Lead / Shift Manager Cover
Pasco Processing LLC
Pasco, WA
11.2018 - 02.2020
- Maintained up-to-date knowledge of applicable laws, regulations, industry standards, trends related to food safety and sanitation.
- Ensured that all cleaning supplies were adequately stocked and available as needed.
- Monitored sanitation activities to ensure compliance with regulations and standards.
- Provided coaching and guidance to team members when necessary to improve performance.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Conducted daily shift meetings to review goals, safety issues, promotions, and other topics.
- Monitored inventory levels and placed orders for supplies as needed.
Education
GED -
Centrelia Community Collage
Shelton, WA04-2009
Skills
- Critical thinking
- English - advanced
- Spanish - Intermediate
- Problem-solving
- Supervision and leadership
- Customer relations
- Multitasking
Certificates
- First Aid/CPR
- PIT(Powered Industrial Truck) Driver
- Destuff-It
Timeline
Seasonal Prosses Assistant Inbound
PSC2 NIXD Amazon
08.2024 - Current
Sanitation Lead / Shift Manager Cover
Pasco Processing LLC
11.2018 - 02.2020
Quality Assurance Lead
Pasco Processing LLC
05.2016 - 11.2020
GED -
Centrelia Community Collage
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