Alexander Mackenzie

• Handled delivery logistics of the spotter charts to the intended client.
• Collaborated with team members to streamline chart production processes, improving overall efficiency.
• Connected with clients to make sure our product met their needs and expectations.
• Problem solved when logistic issues arise.

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• Implemented administrative processes that improved communication among staff and stakeholders.
• Supported development of marketing strategies to increase academy enrollment and community engagement.
• Monitored inventory levels of the pro-shop.
• Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
• Helped with pre planning of a new internal house league for the academy.

• Supported educators in implementing lesson plans and engaging activities for diverse age groups.
• Monitored children's behavior, promoting positive interactions and conflict resolution strategies.
• Assisted in daily operations, ensuring a safe and nurturing environment for children.
• Maintained cleanliness and organization of classrooms, adhering to safety protocols and regulations.
• Planned Easter Camp.

• Demonstrated extensive knowledge of electronics, improving customer satisfaction ratings.
• Assisted customers in product selection, enhancing overall shopping experience.
• Executed sales transactions accurately, ensuring efficient checkout processes.
• Collaborated with team members to achieve daily sales targets and promotions.

• Designing and delivering academic, social, recreational, and educational programming for the students who live on the St. John's campus.
• Collaborated with full-time professional staff in planning, developing, and organizing residence-wide activities and programming during spring semester.
• Planned the welcome week event called ResEx for the fall semester.
• Exhibited personal responsibility by managing time effectively to meet project deadlines.
• Worked independently on projects while also collaborating effectively with team members.

• Ensured functionality of classroom equipment, including projector, computer, and speakers, to support uninterrupted lectures.
• Provided immediate assistance for technical problems in the classroom. in the afternoons if issues arise during a lecture.
• Led the transition from Windows 7 to Windows 10 operating systems.
• Assisted with additional help desk tickets.