Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexander Mandell

Pasadena,CA

Summary

Experienced in providing exceptional customer service, with a background in the hospitality industry in New York and West LA. Skilled in carpentry, specializing in assembling high-quality custom picture frames. Have lived and worked in diverse cities, developing strong interpersonal communication skills. Thrive in fast-paced environments and possess teamwork skills for consistent on-the-job success. Recently excelled as a delivery driver for Door Dash, efficiently delivering numerous items across Los Angeles. Now seeking a stable long term position. Known for reliability and a strong work ethic, committed to making a valuable contribution to the team.

Overview

16
16
years of professional experience

Work History

Delivery Driver

Door Dash
12.2021 - 09.2024
  • Delivered approximately 350 deliveries primarily in busy downtown Los Angeles
  • Being conscious of exact customer specifications in relation to carrying out each delivery
  • Customer service communication and problem-solving skills to resolve individually difficult situations without supervision.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Office Administrative Assistant

Mandell Mediation
01.2017 - 03.2020


  • Screened 25-30 phone calls daily to effectively handle less important inquiries and keep senior staff free for more important matters.
  • Managed 25 accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Scheduled and coordinated meetings between legal teams and clients.
  • Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.

Carpenter

Pop Chart Lab
09.2016 - 12.2016
  • Seasonal Job
  • Worked in professional woodworking shop to cut and assemble pieces of fine wood into custom-made-to-order picture frames
  • Using putty and hand sanding tools to fashion flawless frames.
  • Planned projects by identifying necessary equipment, tools, and required assistance.
  • Planned and executed work with proper tools and materials to maximize productivity.

Driver

Uber
02.2014 - 08.2016
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs 2x a day.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Navigated 20 efficient routes a day to avoid delays and optimize schedules.

Cashier

Blockbuster Video
07.2011 - 01.2014
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Daily quality assurance inspections of 100 - 150 DVD's and the removal of any damaged disc's.

Factory Worker

Palram
06.2008 - 06.2011
  • Carefully packaged finished products and prepared 10-12 palates for shipment daily.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Performed quality checks on finished products to identify and address discrepancies.

Education

Theater Arts

Pasadena City College
Pasadena, CA
08-2019

Philosophy And Film Theory

Santa Monica College
Santa Monica, CA
01-2008

High School Diploma -

Telos Academy
Orem, UT
01-2008

Skills

  • Customer service
  • Quality assurance
  • Load monitoring
  • Materials transport
  • Writing
  • Adaptability
  • Interpersonal communication

Languages

Hebrew - Fluent 

Spanish - Basic

Timeline

Delivery Driver

Door Dash
12.2021 - 09.2024

Office Administrative Assistant

Mandell Mediation
01.2017 - 03.2020

Carpenter

Pop Chart Lab
09.2016 - 12.2016

Driver

Uber
02.2014 - 08.2016

Cashier

Blockbuster Video
07.2011 - 01.2014

Factory Worker

Palram
06.2008 - 06.2011

Theater Arts

Pasadena City College

Philosophy And Film Theory

Santa Monica College

High School Diploma -

Telos Academy
Alexander Mandell