Alexander Mandell
Pasadena,CA
Summary
Experienced in providing exceptional customer service, with a background in the hospitality industry in New York and West LA. Skilled in carpentry, specializing in assembling high-quality custom picture frames. Have lived and worked in diverse cities, developing strong interpersonal communication skills. Thrive in fast-paced environments and possess teamwork skills for consistent on-the-job success. Recently excelled as a delivery driver for Door Dash, efficiently delivering numerous items across Los Angeles. Now seeking a stable long term position. Known for reliability and a strong work ethic, committed to making a valuable contribution to the team.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Door Dash
12.2021 - 09.2024
- Delivered approximately 350 deliveries primarily in busy downtown Los Angeles
- Being conscious of exact customer specifications in relation to carrying out each delivery
- Customer service communication and problem-solving skills to resolve individually difficult situations without supervision.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Office Administrative Assistant
Mandell Mediation
01.2017 - 03.2020
- Screened 25-30 phone calls daily to effectively handle less important inquiries and keep senior staff free for more important matters.
- Managed 25 accounts and client records of clients, observing confidentiality, and extreme discretion.
- Scheduled and coordinated meetings between legal teams and clients.
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
Carpenter
Pop Chart Lab
09.2016 - 12.2016
- Seasonal Job
- Worked in professional woodworking shop to cut and assemble pieces of fine wood into custom-made-to-order picture frames
- Using putty and hand sanding tools to fashion flawless frames.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Planned and executed work with proper tools and materials to maximize productivity.
Driver
Uber
02.2014 - 08.2016
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs 2x a day.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Navigated 20 efficient routes a day to avoid delays and optimize schedules.
Cashier
Blockbuster Video
07.2011 - 01.2014
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Daily quality assurance inspections of 100 - 150 DVD's and the removal of any damaged disc's.
Factory Worker
Palram
06.2008 - 06.2011
- Carefully packaged finished products and prepared 10-12 palates for shipment daily.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Used equipment properly to avoid workplace hazards or injuries.
- Performed quality checks on finished products to identify and address discrepancies.
Education
Theater Arts
Pasadena City College
Pasadena, CA08-2019
Philosophy And Film Theory
Santa Monica College
Santa Monica, CA01-2008
High School Diploma -
Telos Academy
Orem, UT01-2008
Skills
- Customer service
- Quality assurance
- Load monitoring
- Materials transport
- Writing
- Adaptability
- Interpersonal communication
Languages
Hebrew - Fluent
Spanish - Basic
Timeline
Delivery Driver
Door Dash
12.2021 - 09.2024
Office Administrative Assistant
Mandell Mediation
01.2017 - 03.2020
Carpenter
Pop Chart Lab
09.2016 - 12.2016
Driver
Uber
02.2014 - 08.2016
Cashier
Blockbuster Video
07.2011 - 01.2014
Factory Worker
Palram
06.2008 - 06.2011
Theater Arts
Pasadena City College
Philosophy And Film Theory
Santa Monica College
High School Diploma -
Telos Academy