Summary
Overview
Work History
Skills
Languages
Timeline
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Alexander Marquez

Alexander Marquez

Sunnyvale

Summary

Dynamic operations professional with experience, skilled in developing training materials and implementing feedback systems to enhance client satisfaction. Proven ability to streamline processes and foster team collaboration. Proficient in Microsoft Office and document control, contributing to improved service and operational efficiency.

Overview

3
3
years of professional experience

Work History

Assistant Operations

Amazon
11.2024 - Current
  • Developed training materials to onboard new team members efficiently.
  • Assisted in project management tasks, tracking progress and maintaining timelines.
  • Implemented feedback systems to improve service delivery and client satisfaction.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Assisted manager in all aspects of business operations.
  • Streamlined document preparation, ensuring accuracy and compliance with industry standards.

Assistant Manager

París Baguette
05.2023 - 10.2024
  • Managed daily operations to ensure efficient workflow and adherence to company policies.
  • Streamlined inventory management processes, improving accuracy and reducing discrepancies.
  • Collaborated with cross-functional teams to enhance communication and resolve operational challenges.
  • Assisted in the development of strategies to drive sales growth and improve customer satisfaction metrics.
  • Coordinated scheduling and resource allocation to optimize operational efficiency across departments.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Supervisor

Pokeworks
07.2022 - 05.2024
  • Supervised daily operations, ensuring adherence to quality and safety standards.
  • Trained and mentored team members on efficient food preparation techniques.
  • Implemented inventory management practices, reducing waste and enhancing stock accuracy.
  • Assisted in developing promotional strategies to boost customer engagement and sales.
  • Resolved customer inquiries promptly, improving overall satisfaction ratings.

Shift Leader

Safeway
08.2022 - 06.2023
  • Trained new staff on operational procedures and company policies for optimal performance.
  • Monitored inventory levels, coordinating restocking efforts to maintain supply availability.
  • Implemented process improvements that increased workflow efficiency within the team.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

Skills

  • Fast learner
  • Team collaboration
  • Verbal and written communication
  • Administrative tasks
  • Microsoft Office
  • Document control

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Assistant Operations

Amazon
11.2024 - Current

Assistant Manager

París Baguette
05.2023 - 10.2024

Shift Leader

Safeway
08.2022 - 06.2023

Supervisor

Pokeworks
07.2022 - 05.2024

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