Alexander Marquez
Albuquerque
Summary
Dynamic and dedicated professional with extensive experience in customer service at United Supermarkets. Proven track record in enhancing customer satisfaction and training new staff. Skilled in cash handling and food preparation, consistently delivering high-quality products while maintaining a clean and organized workspace. Punctual and reliable, with a strong focus on teamwork and efficiency.
Overview
2
2
years of professional experience
Work History
Bakery Clerk
Amigos Supermarket
10.2024 - 07.2025
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Communicated effectively with store management regarding bakery operations, addressing potential issues proactively before they escalated into larger problems.
Front Counter Customer Service Representative
United Supermarkets
02.2024 - 06.2024
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Trained new employees on company policies, procedures, and software systems, leading to faster integration into the team.
- Exceeded service objectives by applying proven customer service and sales best practices.
- Participated in staff meetings and training sessions aimed at improving overall team performance.
- Handled telephone inquiries professionally and courteously, providing accurate information to callers.
Checker
United Supermarkets
09.2023 - 06.2024
- Aided in training new employees, sharing best practices for efficient job performance.
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
- Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
- Assisted customers with bagging their purchases, providing swift and attentive service.
- Processed both cash and card purchases and returns.
- Actively participated in team meetings, contributing ideas for improving store efficiency and customer satisfaction.
- Identified produce items and input corresponding PLU codes.
- Demonstrated flexibility in schedule adjustments, covering shifts during peak shopping hours or staff shortages.
Education
General Studies
Caprock High School
Amarillo, TX05.2025
Skills
- Customer service
- Customer satisfaction
- Food preparation
- Punctual and reliable
- Cash handling
- Cash register operation
- Pastry decoration
- Cake decorating
- Active listening
- Critical thinking
- Paperwork processing
- Money handling
- Accuracy and precision
Languages
Spanish
Native or Bilingual
Timeline
Bakery Clerk
Amigos Supermarket
10.2024 - 07.2025
Front Counter Customer Service Representative
United Supermarkets
02.2024 - 06.2024
Checker
United Supermarkets
09.2023 - 06.2024
General Studies
Caprock High School
Similar Profiles
Luis CruzLuis Cruz
Class A CDL Driver at Tres Amigos Trucking IncClass A CDL Driver at Tres Amigos Trucking Inc
Ashley ToloAshley Tolo
REGISTERED NURSE- PRE ADMISSIONS REHAB SPECIALIST at Rancho Los Amigos National Rehabilitation CenterREGISTERED NURSE- PRE ADMISSIONS REHAB SPECIALIST at Rancho Los Amigos National Rehabilitation Center
Regina VelozRegina Veloz
Accounts Receivable Clerk at Los Amigos LandscapeAccounts Receivable Clerk at Los Amigos Landscape
George Walker IIIGeorge Walker III
Dental Assistant at Elma Family DentalDental Assistant at Elma Family Dental
Lindsay BroussardLindsay Broussard
Debt Collection Specialist at Spring Oaks Capital, LLCDebt Collection Specialist at Spring Oaks Capital, LLC