Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexander Martinez

Denver,CO

Summary

Dedicated professional with experience in administrative and clinical support roles within youth-focused nonprofit and educational environments. Skilled in communication, crisis coordination, and team collaboration, with demonstrated leadership as a union steward and a creative background as a self-published writer. A quick learner eager to apply strong interpersonal skills and adapt instructional strategies to support student engagement and success as a teacher.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Clinical Support Assistant

Shiloh House Inc.
Denver, CO
02.2024 - Current
  • Managed daily operations in a multi-agency facility, creating a stable and supportive environment for staff and youth-focused programs.
  • Coordinated with clinical and emergency teams during crises to ensure safety and maintain calm, structured settings.
  • Managed clinical documentation workflows while upholding confidentiality and full HIPAA compliance.
  • Led department-wide transition to Salesforce documentation software by designing and delivering staff training sessions.
  • Prepared documentation for federal and state audits, contributing to successful inspections with minimal or no violations.

High Intensity Clinical Case Manager

WellPower (formerly Mental Health Center of Denver)
Denver, CO
10.2023 - 01.2024
  • Supported a caseload of 15+ individuals in meeting basic needs including food, housing, and access to medical care, guiding them through applications for benefits and services.
  • Provided comprehensive psychosocial services that included high and low intensity designed to improve clients abilities to increase independence, emotional regulation, and social integration.
  • Served as the central point of contact for multidisciplinary treatment teams by coordinating with hospitals, parole officers, mental health providers, families, psychiatrists, landlords, and employers to ensure consistent, wraparound support.

Assistant Bookstore Manager

Barnes and Noble Education (Anschutz University)
Aurora, CO
01.2022 - 01.2023
  • Managed cash flows of up to $800,000, built sales reports, audited inventory, created product orders.
  • Served as primary liaison between the bookstore and university departments, delivering presentations to large audiences and performing administrative tasks with a focus on meeting student and faculty needs.

Education

Bachelor of Arts - Psychology

05/2021
05-2021

Skills

  • Proficient in Microsoft Word, Excel, PowerPoint, Teams, and documentation software
  • Strong interpersonal and active listening skills to engage effectively with students, families, and colleagues
  • Trained in de-escalation and coaching techniques to support youth in challenging situations
  • Community-minded with volunteer experience at elementary schools and church programs
  • Quick to adapt and eager to learn new skills and instructional strategies to support student success
  • Demonstrated leadership and advocacy as UFCW #7 Union Steward, representing members during collective bargaining and meetings; communicated concerns, negotiated resolutions, and fostered workforce solidarity
  • Self-published writer and poet for 8 years, showcasing creativity, dedication, and strong written communication skills

Certification

  • Collaboration Award from Shiloh House
  • Personal letters of praise from Wellpower clients

Timeline

Clinical Support Assistant

Shiloh House Inc.
02.2024 - Current

High Intensity Clinical Case Manager

WellPower (formerly Mental Health Center of Denver)
10.2023 - 01.2024

Assistant Bookstore Manager

Barnes and Noble Education (Anschutz University)
01.2022 - 01.2023

Bachelor of Arts - Psychology

05/2021

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