Alexander Martinez
North Little Rock,AR
Summary
There was not a lot of room for adaptability in Work-study positions in UAPTC, but it helped me develop a strong administrative and interpersonal skills in an office, building a foundation for future front-office roles. I proactively promoted BJ’s specials, rewards, and limited-time deals to guests, contributing to increased engagement and upselling opportunities.
Overview
5
5
years of professional experience
Work History
Front of House Employee
BJ's Restaurant & Brewhouse
North Little Rock, AR
05.2021 - Current
- Managed guest flow, seating charts, waitlists, and reservations during high-volume hours.
- Provided front-desk service, greeting guests, answering phones, and handling customer questions.
- Processed take-out orders through POS systems, handled payments, and packaged orders accurately.
- Delivered food orders efficiently as a food runner, ensuring accuracy and timely service.
- Maintained cleanliness and organization of the lobby, host stand, and dining areas.
Work-Study Participant
Dieja Barfield
North Little Rock, AR
04.2024 - 05.2025
- Served as front-desk support in an office setting; handling student inquiries, directing calls, and assisting walk-ins with sensitivity and professionalism.
- Gained hands-on experience with confidential documents, organized filing systems, and helped students navigate financial aid forms and deadlines.
- Helped students create financial aid accounts and answered general questions about the process; referred more complex issues to certified advisors as needed.
Receiving Technician
ATC Scientific
North Little Rock, Arkansas
06.2023 - 11.2023
- Recorded analytical data using balances and a lab software
- Prepared chemical samples and maintained quality-control documentation.
- Improved spreadsheet workflows used to track sample data and reporting.
- Communicated findings clearly with lab staff and supervisors.
- Used 10-key skills for rapid and accurate numerical entry.
Education
Associate of Science - Computer Science
Pulaski Technical College
North Little Rock, AR05-2025
Bachelor of Science - Computer Science
University of Little Rock
Little RockSkills
- Data analysis
- Customer service
- Front-desk support
- Quality control
- Team collaboration
- Software development (beginner)
- Sales
Accomplishments
Service Gold Star (Bj's Brewhouse)
Languages
Spanish
Limited
Timeline
Work-Study Participant
Dieja Barfield
04.2024 - 05.2025
Receiving Technician
ATC Scientific
06.2023 - 11.2023
Front of House Employee
BJ's Restaurant & Brewhouse
05.2021 - Current
Associate of Science - Computer Science
Pulaski Technical College
Bachelor of Science - Computer Science
University of Little Rock