Alexander Masses
Summary
Highly motivated employee eager to take on new tasks. Strong work ethic, flexibility, and excellent interpersonal skills. Capable of functioning efficiently without supervision and swiftly learning new abilities. An organized and driven individual keen to apply time management and organizing abilities in a variety of contexts. Seeking opportunity to improve skills while contributing to corporate growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mobile C4 Technician
United States Air Force, USAF
Trenton, NJ
03.2020 - 09.2023
- Assisted, rewrote, and developed TCTOs for the 2.4M GATR SATCOM antenna.
- Performed installation, testing, and troubleshooting of SATCOM systems and equipment, and monitored network performance to ensure quality standards are met.
- Conducted biweekly, monthly, and annual inspections of 6 suites pertaining to satellite communication systems and components.
- Tested new software releases across six suites of GATR components prior to unit deployments and TDYs.
- Installed SATCOM antennas, cabling, modems, routers, and other related equipment, and replaced defective components or parts as needed.
- Provided training sessions for 30+ personnel of different types of UTCs each month on the use of satellite and Radio Frequency communication systems and associated equipment.
- Performed advanced troubleshooting and diagnostic procedures to find root causes and devise corrections, and maintained records of all maintenance operations performed on site.
Radio Frequency Transmission Systems
United States Air Force, USAF
Trenton, NJ
03.2020 - 09.2023
- Performed maintenance and repairs of the Giant Voice electronics systems to ensure optimal performance over 40,000 acres.
- Reprogrammed and maintained over hundreds of handheld radios to ensure the best usability and stability.
- Coordinated with other sites to identify potential possibilities for using VoIP over handheld portable radios across 40,000 acres.
- Installed RF antennas, cabling, modems, routers, and other related equipment.
- Tested and maintained new software releases prior to unit deployments and TDYs.
- Performed troubleshooting and diagnostic procedures to find root causes and devise corrections.
Retail Sales Associate
Sherwin Williams Co
West Palm Beach, FL
05.2016 - 06.2019
- Trained and supervised new employees in customer etiquette and product knowledge.
- Handled customer complaints in a professional manner.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Organized shipments, restocking merchandise on the sales floor promptly.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Education
Small Communications Package
USAF Expeditionary Operations
Joint Base McGuire-Dix-Lakehurst11-2020
Radio Frequency Transmission Systems
81st Training Group
Keesler AFB05-2020
Information Technology Fundamentals
81st Training Group
Keesler AFB01-2020
Fieldcraft Contingency Response
USAF Expeditionary Operations
Joint Base McGuire-Dix-Lakehurst05-2021
Associate of Arts - General Studies
Palm Beach State College
West Palm Beach05-2019
High School Diploma -
Seminole Ridge Community High School
Loxahatchee, FL03-2014
Emergency Medical Technician -
Medical Career Academy
West Palm Beach, FL05-2024
Skills
- Troubleshooting
- Detailed and Organized
- Highly Motivated
- Strong Communication Skills
- Problem Solving
- Attention to Detail
- Critical Thinking
Accomplishments
- Honor Graduate (2019)
- Red Rope Recipient (Airman Leadership)
- Supervised and managed 400+ Airmen
- JRTC 21-04 Top Performer (321 CRS)
Certification
- CompTIA Security+ (2021JUN11)
Timeline
Mobile C4 Technician
United States Air Force, USAF
03.2020 - 09.2023
Radio Frequency Transmission Systems
United States Air Force, USAF
03.2020 - 09.2023
Retail Sales Associate
Sherwin Williams Co
05.2016 - 06.2019
Small Communications Package
USAF Expeditionary Operations
Radio Frequency Transmission Systems
81st Training Group
Information Technology Fundamentals
81st Training Group
Fieldcraft Contingency Response
USAF Expeditionary Operations
Associate of Arts - General Studies
Palm Beach State College
High School Diploma -
Seminole Ridge Community High School
Emergency Medical Technician -
Medical Career Academy