Alexander Mastro
Denver,CO
Summary
Professional with experience in food service, adept at maintaining high standards and delivering results. Known for strong team collaboration, reliability, and adaptability to changing needs. Skilled in customer interaction, maintaining clean workspace, and efficient service delivery. Possess positive attitude and excellent communication skills, ensuring seamless and enjoyable customer experience.
Overview
7
7
years of professional experience
Work History
Scooper
Gelato Boy
01.2019 - 01.2020
- Provided exceptional customer service by greeting and assisting customers in a friendly and enthusiastic manner.
- Efficiently operated ice cream machines and equipment, ensuring the production of high-quality treats.
- Demonstrated a strong knowledge of ice cream flavors, toppings, and menu items to guide customers in making delicious choices.
- Maintained a clean and organized work area, following strict hygiene and safety standards.
- Handled cash transactions accurately and efficiently, providing customers with correct change.
- Collaborated with team members to keep the store well-stocked and organized, contributing to a positive work environment.
- Adhered to company policies and procedures, including proper handling of food products and maintaining a welcoming atmosphere.
Sales Representative
Wheel Fun Rentals, LLC
01.2013 - 01.2018
- Tasked with opening and closing the business.
- Interacted with customers and provided high-quality customer service to ensure a great experience with their rentals.
- Planned the shift schedules for a team of 15 employees.
- Trained new employees.
- Achieved promotion to shift lead after two months of work.
Education
Bachelor's Degree - Criminology
University of Colorado Denver
10.2025
Associate's Degree - Criminal Justice
Community College of Denver
01.2023
Skills
- Commitment to cleanliness
- Exceptional patience
- Consistent reliability
- Initiative-driven mindset
- Effective time management
- Active listening skills
- Cash management expertise
- Consistent professional demeanor
Accomplishments
Graduated as an honors student when I obtained my High School Diploma as an AP student and my Associate's Degree. I currently hold all As in my classes this semester as I am working to obtain my Bachelor's Degree in Criminology.
Timeline
Scooper
Gelato Boy
01.2019 - 01.2020
Sales Representative
Wheel Fun Rentals, LLC
01.2013 - 01.2018
Associate's Degree - Criminal Justice
Community College of Denver
Bachelor's Degree - Criminology
University of Colorado Denver
Section name
Dear Corvus Coffee Hiring Manager,
I am writing to express my interest in the barista position at Corvus Coffee. I am excited about the opportunity to contribute my skills and dedication to your team and would like to take a moment to address a gap in my professional history. Several years ago, I sustained life-threatening injuries, including a traumatic brain injury, a fractured kneecap, and broken feet. My recovery required extensive rehabilitation, including relearning how to walk. While this was an incredibly challenging period, I am grateful to share that I am now fully recovered and ready to re-enter the workforce with renewed determination and commitment.
This experience not only strengthened my resilience and perseverance but also deepened my appreciation for the value of hard work, adaptability, and persistence. I am eager to bring these qualities, along with my professional background, to Corvus Coffee. I am ready to dedicate myself fully to this position and make a positive contribution to your team’s goals.
I would greatly appreciate the opportunity to discuss how my skills and determination can be of value to Corvus Coffee. Thank you for your time and consideration.I look forward to the possibility of contributing to your team.
Sincerely,
Alexander Mastro