Alexander Mastroberti
Mentor
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive individual and team success and contribute to organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Buyers Products Company
Mentor, OH
01.2026 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Operate forklifts and pallet jacks to efficiently move products within warehouse environment.
- Examine and inspect products to ensure the order specifications are met.
- Track product, packaging, and order information.
- Seal containers and prepare to ship.
- Must be comfortable with heights, be able to stand for multiple hours, and able to lift 100lbs or more on a regular basis.
- Maintain accurate inventory records using warehouse management systems for improved tracking.
Grounds Crew/Maintenance
Black Brook Golf Course
City of Mentor, OH
05.2025 - 12.2025
- Responsible for general upkeep of golf course grounds.
- Operation of heavy machinery such as Jacobsen riding greens mower, tractor with backhoe and forklift, rough/fairway/approach/tee mowers.
- Irrigation replacement and general machine repair/maintenance.
- Ability to lift 100lbs and be physically in shape to work in harsh conditions.
- Have knowledge of the game to allow for golf course etiquette when working around golfers of all ages.
- Heavy machinery operation and maintenance required.
Strategic Client Relationship Manager III
MRI Software
Solon, OH
03.2022 - 05.2025
- Responsible for managing top 10 Strategic Residential RentPayment clients and Commercial clients that attribute $20million annual recurring revenue of $38million annually for the entire RentPayment portfolio.
- Marketing liaison for all clients to assist in meeting adoption expectations of 60% usage with RentPayment within the first three months of implementation.
- Build and develop relationships with executives/key decision makers, property managers, finance and accounting, and IT/engineering departments in identifying opportunities based on production and potential market knowledge.
- Achieved $2.8million Net New and Expansion bookings from March 2022 – May 2025. This equates to 92,000 units added to the RentPayment portfolio in three years.
- Collaborate in tandem with MRI Account Executives to create sales strategies that assist in revenue growth and act as the primary point of contact for all things RentPayment/MRI.
- Work with MRI Product Development to convey client needs based on software shortfalls, issues, and potential enhancements for an overall better user experience.
- Train clients to utilize MRI products that assist with lease management to financial reporting, which often included 10+ different software applications.
Commercial Lines Specialty Inside Sales Representative - PIT CREW LEADER
Progressive Insurance
Mayfield, OH
10.2017 - 03.2022
- Create, develop, and execute a Commercial Lines sales plan to meet business objectives and goals.
- Develop relationships with assigned territory agents and act as a consultant to grow assigned agency business by identifying opportunities based on production and potential market knowledge.
- Overcome objections to sell against the competition to meet personal and team goals.
- Work closely with other Inside Sales Reps, Business Development Consultants, and Business Underwriters to maximize growth within a territory.
- Work directly with the Business Underwriters’ team daily to understand product knowledge that is then relayed to PIT CREW members to create a winning sales strategy.
Education
Applied Communications
Kent State University
Kent, OH12.2013
Applied Communications
Kent State University
Kent, OH12.2013
Skills
- Packaging quality assurance
- Shipping and receiving
- Assembly and production
- Complex Problem-solving
- Forklift operations
- Operations support
- Microsoft Excel, Outlook, CRM, SAP
- Self-motivated and disciplined
- Punctual and dependable
- Multitasking and organization
Certification
Ohio Property and Casualty Insurance License
Timeline
Warehouse Associate
Buyers Products Company
01.2026 - Current
Grounds Crew/Maintenance
Black Brook Golf Course
05.2025 - 12.2025
Strategic Client Relationship Manager III
MRI Software
03.2022 - 05.2025
Commercial Lines Specialty Inside Sales Representative - PIT CREW LEADER
Progressive Insurance
10.2017 - 03.2022
Applied Communications
Kent State University
Applied Communications
Kent State University