- Electronics and Circuit Building
- Cooking
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Gym Workouts
- Auto Repair/Restoration
- I enjoy helping others and giving back to the community
- Playing Sports
- Camping
- Outdoor Recreation
- Fishing
Alexander Mathis
Ankeny,IA
Summary
Dynamic and results-oriented professional with extensive experience at Popeyes and Hy-Vee Grocery Store, specializing in customer engagement and safety awareness. Demonstrated ability to enhance customer satisfaction and streamline operations. Excelled in cooking and interactive communication, significantly improving team efficiency and service quality. Proven track record in achieving exceptional standards in fast-paced environments.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Crew Member
Popeyes
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Became familiar with products to answer questions and make suggestions.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
- Accurately operated cash register to process customer payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Documented customer orders and conveyed special requests to kitchen staff.
- Replenished serving stations with fresh food and cleaned up spills.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Checker
Hy-Vee Grocery Store
08.2024 - Current
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
- Informed supervisor of front-end product gaps, scanning problems and price mismatching.
- Spoke with upset customers and notified appropriate management to resolve conflicts.
- Identified produce items and input corresponding PLU codes.
- Assisted with unloading customer carts onto conveyor belt.
- Performed calibrations and adjustments on measuring instruments for accurate results.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
No Degree -
North Polk High
Alleman, IA05-2026
Skills
- Cooking
- Safety awareness
- Production line work
- Product cross-selling
- Sales expertise
- Customer engagement
- Interactive communication skills
- Machine operations
- Basic math
- Safety
- Inventory restocking
- Cleaning
Accomplishments
- Won state football in 2024
- I placed 2nd in a state science fair in Louisiana
Certification
- Alcohol Server Certification (varies by state) - State Liquor Control Board or Third-Party Providers.
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Checker
Hy-Vee Grocery Store
08.2024 - Current
Crew Member
Popeyes
No Degree -
North Polk High