Alexander Maya
Parkland,Florida
Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
2
2
years of professional experience
Work History
Coffee Bar Attendant
Ritz- Carlton Naples
07.2023 - Current
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
- Operated and closed down bar station according to sanitation regulations and safety standards.
Gym Receptionist
Smash Fitness
09.2022 - 11.2022
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Checked members into gym by scanning badges.
- Monitored check-ins to identify delinquent accounts and collect payments.
- Directed guests and appointments to fitness consultants to increase membership enrollments.
Mover
Arm Strong Relocation
05.2022 - 08.2022
- Moved furniture and boxes using utility dolly and truck ramp.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up 100 lbs.
- Arranged items at destination according to customer requests and instructions.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
Food Runner
Rustys Bar And Grille
02.2022 - 07.2022
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
Education
Bachelor of Science - Marketing
Florida Gulf Coast University
Fort Myers, FL04.2025
High School Diploma -
Marjory Stoneman Douglas High School
Parkland, FL06.2021
Skills
- Bill Computation
- Billing and Payment Processing
- Reading Comprehension
- Menu Inquiries
- Guest Relations
- Guest Satisfaction
Affiliations
Pi Kappa Alpha Fraternity
Additional Information
Joined October 2021 and ran the athletics programs and was on Treasurer committee keeping track of 10's of thousands of dollars. Also have been involved in a mission trip after hurricane Ian bringing supplies to Pine Island and also volunteering on 9/11 with a stair climb supporting our Collier County fire department and Police department.
Timeline
Coffee Bar Attendant
Ritz- Carlton Naples
07.2023 - Current
Gym Receptionist
Smash Fitness
09.2022 - 11.2022
Mover
Arm Strong Relocation
05.2022 - 08.2022
Food Runner
Rustys Bar And Grille
02.2022 - 07.2022
Bachelor of Science - Marketing
Florida Gulf Coast University
High School Diploma -
Marjory Stoneman Douglas High School