Alexander McIntyre
Forney,Texas
Summary
I’m a detail-oriented problem-solver with a knack for making things run smoothly, whether it’s managing data or coaching a team. I thrive on work that makes a real impact, from streamlining processes to helping people achieve their goals. With a strong passion for technology, I’m always eager to learn new skills and build genuine connections with colleagues and clients. My goal is to leverage my real estate and tech experience to create solutions that matter.
Overview
7
7
years of professional experience
Work History
National Program Coordinator
Invitation Homes
07.2024 - Current
- Export and manipulate large datasets in Excel using built-in functions, VBA, and macros, ensuring high accuracy for internal audits and resident billing.
- Develop and modify SQL queries in Snowflake to extract targeted data, identifying performance opportunities for local market teams.
- Recompile corrected data from markets, build ETL files, and collaborate with accounting to post charges to resident ledgers.
- Partner with technology teams to integrate historical Excel processes into Salesforce, developing automated SQL-to-Salesforce data export queries.
- Collaborate with stakeholders to propose data-backed process improvements for individual market teams.
- Monitor and create key performance indicators (KPIs) for internal stakeholders and senior management.
- Review and validate maintenance work orders via the Lessen One platform.
Property Compliance Coordinator
Invitation Homes
01.2022 - 07.2024
- Oversaw HOA and municipality compliance for over 5,000 single-family rental properties, reducing average fines by 65% (from $12.10 in 2022 to $4.20 in 2023) and resolution time from 62 to 40 days.
- Built relationships with HOA managers, code compliance officers, and attorneys to improve operational efficiency.
- Audited internal database to maintain accurate HOA and municipality records, including contacts and billing information.
- Supported property acquisitions by reviewing and updating HOA-related data.
- Trained two team members and earned Subject Matter Expert nomination in February 2023.
- Planned quarterly events as part of the Culture & Engagement Committee to enhance associate experience.
Kickboxing Instructor & Sales Consultant
FITTHEORM
05.2020 - 03.2022
- Led engaging kickboxing and strength training classes, enhancing member experience through coaching and public speaking.
- Drove supplement product launch, conducting 1:1 sales consultations and achieving high conversion rates by addressing client needs.
- Designed a marketing campaign, including video ads, ad copy, a custom landing page, and email/text funnels, monitored via CRM.
- Delivered exceptional customer service, handling 30–50 daily calls and greeting members enthusiastically.
Swim Instructor & Customer Service Administrator
Blacktip Swim School
03.2019 - 12.2019
- Managed a swim school with over 70 students, creating lesson plans focused on technique, safety, and stroke improvement.
- Operated social media accounts (Instagram, Twitter, Facebook), producing weekly engaging content.
- Performed opening/closing duties, including pool preparation and facility security.
Swim Instructor & Deck Manager
American Swim Academy
01.2018 - 12.2018
- Coached swimmers of all ages, fostering an inclusive environment to build confidence and skills.
- Ensured swimmer safety as Deck Manager, providing progress reports to parents.
- Completed specialized training for special needs, infant, and adult swimmers.
- Named Employee of the Month in June 2018.
Education
High School Diploma -
Bayside Academy
San Jose, California05.2018
Skills
- Program Coordination & Compliance
- Salesforce Integration & Query Development
- Customer Service & Stakeholder Collaboration
- Marketing & CRM Management
- Software: Salesforce, Microsoft Office, Yardi, Lessen One, Snowflake, Windows OS
Timeline
National Program Coordinator
Invitation Homes
07.2024 - Current
Property Compliance Coordinator
Invitation Homes
01.2022 - 07.2024
Kickboxing Instructor & Sales Consultant
FITTHEORM
05.2020 - 03.2022
Swim Instructor & Customer Service Administrator
Blacktip Swim School
03.2019 - 12.2019
Swim Instructor & Deck Manager
American Swim Academy
01.2018 - 12.2018
High School Diploma -
Bayside Academy
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