Alexander Medina

Citrus Heights,California

Summary

I am a dynamic and detail-oriented operations team member with experience in customer engagement, facility management, and administrative support. I have a strong ability to coordinate daily operations, ensure seamless service delivery, and create a positive environment. My experience as a dental assistant and facility attendant-shift lead has sharpened my skills in multitasking, problem-solving, and team collaboration. I am adept at handling front desk responsibilities, managing schedules, and maintaining high service standards.

Overview

years of professional experience

Work History

Facility Attendant

Le Five

10.2023 - Current

Provide excellent customer service by assisting patrons, addressing inquiries, and ensuring a welcoming environment.
Oversee field operations, manage game schedules, and ensure facility safety and upkeep for players and guests.
Handle reservations, process payments, and manage administrative tasks to support smooth day-to-day facility functions.
Assist with organizing tournaments, league play, and special events to enhance customer experience.
Address concerns and disputes effectively to maintain a positive and inclusive environment.
Juggle various responsibilities efficiently, ensuring seamless facility operations.

Dental Assistant

Make A Smile

08.2022 - 05.2023

Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Education

GED -

Folsom Lake College

Folsom, CA

05-2026

High School Diploma -

Bella Vista High School

8301 Madison Ave, Fair Oaks, CA 95628

05-2022

Skills

Customer Engagement: Provide excellent customer service by assisting patrons, addressing inquiries, and ensuring a welcoming environment
Field Facilitation: Oversee field operations, manage game schedules, and ensure facility safety and upkeep for players and guests
Front Desk Operations: Handle reservations, process payments, and manage administrative tasks to support smooth day-to-day facility functions

Event Coordination: Assist with organizing tournaments, league play, and special events to enhance customer experience
Conflict Resolution: Address concerns and disputes effectively to maintain a positive and inclusive environment
Multitasking & Time Management: Juggle various responsibilities efficiently, ensuring seamless facility operations

Languages

Spanish

Native or Bilingual

Timeline